Tag: reduce support tickets

Case Studies
How GrowthMentor Drastically Reduced Their Support Tickets by 83% with Userpilot
August 19, 2019

Support tickets and SaaS companies go hand-in-hand, right? At least, that’s what we’re lead to believe. As your business scales up, you start receiving more and more tickets, from more and more people, and it takes up more and more of your time. Sure, you can use different tools to try and automate your tickets, and you can simply hire more Support team members to deal with them. That works. But a much better approach is to reduce the...

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