Pop-up surveys are short, easy-to-answer website surveys designed for collecting customer feedback. They are hard-to-miss, yet unobtrusive surveys that appear while a user is using your web app or browsing your website.
In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. This also makes in-app messaging the ideal vehicle for guidance and upsells. In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands. Let’s get right into it!
Looking for the right SaaS product management metrics for your product? Read on to learn about the core metrics every product manager should be tracking.
How does tracking your digital experience analytics help you retain users, remain competitive, and grow your business? In this article, we cover what digital experience analytics is and why tracking these data points is important? Also, who benefits from measuring your digital experience and the main methods for tracking your customer experience is data analytics.
Attrition is definitely an enemy of many organizations. If you’re interested in driving product growth, you need to learn to remove it from your customers’ life. In this article, you will find answers on how to identify friction in your company and how to make the business process more seamless.
Looking for an NPS program to collect customer feedback and improve their experience with your SaaS product? Let’s learn what it is and how you can create one.
