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10 Customer Service Metrics + How to Track Them cover
customer service August 1, 2024

10 Customer Service Metrics + How to Track Them

Sophie Grigoryan

Sophie Grigoryan

Content Project Manager

12 min read
9 Customer Experience Software to Improve Customer Satisfaction cover
customer service July 10, 2024

9 Customer Experience Software to Improve Customer Satisfaction

Linh Khanh

Linh Khanh

Content Editor

19 min read
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customer service June 24, 2024

Solving the 12 Most Common Customer Problems [Guide]

Emilia Korczynska

Emilia Korczynska

Head of Marketing

14 min read
Happy Customer Service: What Is It + 12 Ways to Delight Customers cover
customer service May 9, 2024

Happy Customer Service: What Is It + 12 Ways to Delight Customers

[email protected]

14 min read
customer service April 22, 2024

In-App Customer Support: Tools and Best Practices for a Great In-App Support Experience

Emilia Korczynska

Emilia Korczynska

Head of Marketing

10 min read
Guide to Knowledge Base Creation For SaaS: Steps, Best Practices, and Tools cover
customer service April 10, 2024

Guide to Knowledge Base Creation For SaaS: Steps, Best Practices, and Tools

Emilia Korczynska

Emilia Korczynska

Head of Marketing

13 min read

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