If you’re looking for Userpilot competitors, there’s no better place than our post.
You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isn’t the perfect fit for every business.
Helping prospects find the right product is a win-win situation. You get something that truly works for you, and we get to connect with people who value what we offer and have the potential to become power users (and sources of sustainable revenue!). The alternative? Trying to bring in as many users as possible, only to see most of them lose interest before their free trial is even over. That’s not what we’re about.
So under that premise, let’s explore 12 Userpilot alternatives that are worth considering.
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A quick look into Userpilot
In a nutshell, Userpilot is an all-in-one product growth platform that enables businesses to increase product metrics at every stage of the user journey.
Userpilot’s key features include:
- No-code Chrome extension for building in-app flows.
- Variety of UI patterns to engage users, including modals, tooltips, and slideouts.
- Robust resource center functionalities for offering self-service help.
- A/B and multivariate testing for optimizing user experiences.
- Autocapture for recording in-app events without manual tags.
- Custom dashboards to track key metrics at a glance.
- Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data.
- Session replays to see how users navigate your product.
- 15+ survey templates (NPS, CES, user satisfaction surveys, etc.) for collecting user sentiment data.
- NPS response tagging for analyzing qualitative feedback.
The truth about Userpilot competitors
While many tools claim to be competitors of Userpilot, only a select few—perhaps one or two—come close to offering the depth and versatility we provide.
Userpilot is a comprehensive platform that accommodates multiple user personas and use cases. While your product managers use our analytics reports to track product usage, your engineering teams can use our session replays to uncover bugs, and your customer support team may use our in-app help center feature to offer self-service and reduce support tickets.
In contrast, other similar tools typically focus on one specific area of the digital adoption process, whether it’s user onboarding, product analytics, or employee training.
To illustrate this better we have broken down Userpilot competitors by use cases in the next sections and explained exactly how each tool is used.
Best Userpilot competitors for product adoption
1. Pendo
Pendo is a pioneering product adoption tool that stands out for its analytics capabilities. In fact, it was first created as an analytics tool, and only in recent years has it also developed an engagement suite.
Pendo is the closest alternative to Userpilot in terms of use cases and personas. Just like Userpilot, it’s a full-suite product experience platform with analytics, feedback, and engagement layers. Only it comes at a much, much higher price.
Pricing: Pendo isn’t transparent about pricing, you need to reach out for a custom quote. According to user review platforms, their plans start at $7,000/year.
Why consider Pendo as a Userpilot competitor
- Advanced AI capabilities: Pendo has AI integrated into different modules.
- Additional reports: You get a built-in Product Engagement Score dashboard.
- Product planning features: Pendo Listen allows you to build product roadmaps based on user feedback and idea validation.
Where Pendo falls short
- Steep learning curve: Installation is complex, requiring developer assistance.
- Lack of templates: There aren’t many ready-to-use dashboards or templates to get started quickly.
- Basic engagement layer: Cannot create standalone checklists, lacks slideouts, and can’t trigger real-time flows based on user actions.
- Limited resource center: Where you can’t share product updates, add surveys, or link your knowledge base.
- High pricing: Pendo’s cost is significantly higher than Userpilot, and switching could save you up to 40% of Pendo’s price.
Try Userpilot as an All-In-One Product Growth Platform and see how it Stacks Up Against Competitors
2. Appcues
Appcues is a user onboarding tool designed with simplicity in mind. It’s ideal for small to mid-sized SaaS companies who are looking for a simple platform with decent engagement features.
Pricing: Its Growth plan starts at $1,000/month.
Why consider Appcues as a Userpilot competitor
- Mobile environment support: Works with Native Android, iOS, React Native, Flutter, and Ionic.
- Ease of use: User-friendly interface and workflows for fast adoption by non-technical teams.
- Workflow automation: Create and automate user journeys with minimal effort.
Where Appcues falls short
- No native analytics: Requires integrations with third-party tools like Mixpanel or Heap for meaningful insights.
- Lacks in-app surveys: Apart from NPS surveys, Appcues doesn’t support any other way to gather user feedback.
- Limited resource center functionality: The “Launchpads” feature allows adding links and flows, but doesn’t support videos.
- Manual localization: No automated support for translating user flows into multiple languages.
- Content triggering limitations: Flows can’t be triggered in real-time by server-side events. So if your team is planning on triggering flows through HTTP, then it won’t work in real-time.
- A/B testing limitations: While it offers basic A/B testing, Userpilot provides additional types of product experiments, such as multivariate testing
3. Chameleon
Chameleon is another user onboarding tool
Pricing: Chameleon’s Growth plan (the one that includes all the features) starts at $1,500/month.
Why consider Chameleon as a Userpilot competitor
- Interactive features: Offers unique engagement elements like snoozeable messages and fun animations (e.g., party emojis).
- HelpBar: Enables quick access to tours, surveys, and help articles for users.
- Slack integration: Sends survey responses directly to Slack in real-time for easy tracking.
Where Chameleon falls short
- Confusing UX: Many users report difficulties configuring Launchers and Surveys.
- No mobile support: Only available for web-based applications, limiting its versatility.
- Weak engagement layer: Lacks essential features like standalone checklists and video support within resource centers.
- Developer dependency: No-code feature tagging is unavailable, requiring developer involvement for tagging events.
- Limited analytics capabilities: No session replay, auto-capture, or robust dashboards for deeper insights.
- Basic surveys: They can’t be triggered with advanced logic, and there are no branching options.
- High cost for limited features: With a starting price of $1,500/month, the feature set is comparatively small (only engagement and surveys).
4. UserGuiding
UserGuiding is an affordable, entry-level tool for startups. However, as companies grow and require advanced features, it becomes more of a liability.
Pricing: The Professional plan is at $99/month.
Why consider Userguiding as a Userpilot competitor
- Affordable pricing: One of the most budget-friendly tools on the market.
- Slack integration: Helps teams stay connected with customer onboarding progress and updates.
Where UserGuiding falls short
- No analytics tools: Lacks capabilities to track user behavior or performance effectively.
- Developer dependency for feature tagging: Cannot tag features without developer assistance.
- Limited survey functionality: Only supports three active surveys on the Professional Plan.
- Restricted integrations: Does not integrate with important tools like Salesforce or Zendesk.
- Flow prioritization issues: Flows are executed in the order they are created, with no way to set priorities.
- Basic resource center: While functional, it doesn’t allow for individual targeting of modules.
5. Userflow
Userflow is a no-code user onboarding platform
Pricing: Userflow’s Pro plan starts at $680/month for 10,000 MAUs and most features. Just below Userpilot’s Growth plan, but with fewer analytics and survey features.
Why consider Userflow as a Userpilot competitor
- AI Assist: Uses OpenAI to fetch and answer user questions from your help center.
- Version history: Allows users to revert to previous flow versions with a single click.
- Lightweight and fast: Ideal for product and customer success teams focused on creating simple, user-friendly flows.
Where Userflow falls short
- Limited in-app creation flexibility: You have to build Flows within a Kanban view instead of your app, requiring back-and-forth between the app and platform for adjustments.
- Unnecessarily complex process: Requires you to take screenshots of your app with a Chrome Extension to select an element for your flow—adding extra steps for creating and editing flows.
- No actionable analytics: Lacks built-in analytics, requiring costly integrations with external tools.
- Basic surveys: Surveys can only be embedded within flows, but they lack advanced logic or branching.
- A/B testing limitations: Only supports head-to-head A/B testing with no goal-setting or end-condition options.
6. Intercom Proactive Support
Intercom is primarily a customer support platform offering features like omnichannel messaging, live chat, and help desk solutions.
While not purpose-built for user onboarding, it includes a basic product tour feature as an add-on. This makes it a viable option for businesses already using Intercom’s suite of customer support tools.
Pricing: The Proactive Support add-on starts at $99/month, which is a pretty normal price considering that it only includes a couple of onboarding features.
Why consider Intercom as a Userpilot competitor
- Omnichannel experience: Integrates product tours seamlessly into live chats and messaging sequences.
- Connect support workflows with guidance: Guide users to the right tours directly from support conversations.
Where Intercom falls short
- Limited onboarding functionality: Lacks many features that other dedicated user onboarding tools already offer.
- Lack of customization: No localization and themes for product tours compared to Userpilot.
- No segmentation capabilities: Cannot target specific user groups or companies.
- Basic resource center: Part of the helpdesk module, offering limited customization and functionality.
- No robust analytics: It doesn’t track product usage, events, or performance.
- Lack of integrations: No two-way integration with tools like Salesforce or HubSpot.
Best Userpilot competitors for employee onboarding
7. WalkMe
WalkMe is a digital adoption platform focused primarily on employee onboarding and training for third-party tools like Salesforce, Microsoft Dynamics, and SAP.
It’s best suited for large enterprises seeking to enhance employee productivity and streamline the use of complex software.
Pricing: WalkMe offers custom pricing that can start at $20,000/year.
Why consider Walkme as a Userpilot competitor
- Employee onboarding for third-party tools: It’s the perfect tool to onboard employees into your current tech stack (e.g. Salesforce, HubSpot, etc).
- ActionBot: Automates routine tasks, providing employees with step-by-step guidance.
- Workflow automation: Simplifies multi-step processes, reducing manual effort and increasing efficiency.
- Workflow analytics: Tracks how employees interact with workflows, identifying bottlenecks.
- App usage analytics: Pinpoints underutilized features in enterprise software so you can optimize the onboarding process.
Where Walkme falls short
- No retention analysis: Since it’s focused on employee onboarding, it doesn’t offer insights into user retention or user adoption trends.
- Complex implementation: Requires significant technical knowledge to set up, takes time to install, and doesn’t even have templates to get started.
- Basic survey templates: Surveys lack advanced logic and customization options.
- Expensive: Starting at $20,000/year, it’s not cost-effective for smaller businesses.
8. Whatfix
Whatfix is a digital adoption platform similar to WalkMe.
Pricing: Whatfix custom pricing can start at $20,000/year. However, its features are divided by different products (the digital adoption platform and product analytics) as well as the platform it supports (web and mobile.)
Why consider Whatfix as a Userpilot competitor
- Auto-testing: Automatically detects and alerts you about broken flows caused by app updates.
- Workflow automation: Simplifies task execution and improves user productivity.
- Launchers: Interactive tooltips that guide users through specific features or tasks.
- Multi-format content export: Repurpose flows into videos, PDFs, or presentations with minimal effort.
Where Whatfix falls short
- Basic survey templates: Templates are basic. Plus, surveys lack advanced logic and branching capabilities.
- Limited resource center: Can’t create checklists or target specific modules.
- Steep learning curve: Requires significant effort to master and implement its features effectively.
- No auto-capture: Manual tagging is required to track user interactions.
- High cost: The enterprise-grade pricing may be too expensive for smaller companies.
Try Userpilot as an All-In-One Product Growth Platform and see how it Stacks Up Against Competitors
Best Userpilot competitors for product analytics
9. Mixpanel
Mixpanel is a leading product analytics tool designed to help teams understand user behavior and make data-driven decisions. It has rich reporting capabilities and extensive integrations, which makes Mixpanel particularly popular among SaaS companies with complex journeys.
Pricing: Mixpanel’s Growth plan is at $24/month, but it has additional costs based on events tracked.
Why consider Mixpanel as a Userpilot competitor
- Pre-built dashboards: Over 100 ready-made dashboards for instantly generating insights.
- Unique reports: Includes features like Signals (correlation analysis between events) and Impact (effectiveness of marketing initiatives).
- Extensive integrations: Supports a wide array of integrations compared to Userpilot (mainly because it’s a product analytics tool, whereas Userpilot is all-in-one).
Where Mixpanel falls short
- No auto-capture or feature tagging: Requires manual tagging of all events, increasing dependency on developers.
- Unpredictable pricing: Since you’re charged based on the number of events tracked, costs will fluctuate a lot month-by-month (unlike MAUs-based pricing).
- Group analytics as an add-on: Company-level segmentation requires a paid add-on that costs 40% of the base price.
- Limited actionability: While Mixpanel provides insights, it doesn’t allow teams to act directly based on data. Think of promoting an underused feature when its usage is low, you can only do that with a tool like Userpilot.
- No dedicated support: Growth plans lack live chat or a dedicated customer success manager.
10. Amplitude
Amplitude is a powerful product analytics platform especially popular among enterprise SaaS companies and teams with data science expertise.
Pricing: Amplitude’s Growth plan has a custom price that can start at $995/month.
Why consider Amplitude as a Userpilot competitor
- Feature flags: Manage and experiment with feature rollouts to optimize user experiences.
- Real-time reporting: Offers hourly and real-time analytics, providing immediate insights (in contrast, Userpilot only allows for daily, weekly, and monthly reports).
- Ask Amplitude: An AI-driven assistant that answers questions directly from your data, like “How many users sent a message last week?”
Where Amplitude falls short
- Steep learning curve: Since it’s designed for data scientists, it’s less accessible for non-technical teams.
- Dependence on developers: While it has an auto-capture feature, developers are needed to label and configure events.
- Group analytics as an add-on: Company-level segmentation requires purchasing a separate add-on, increasing costs.
- Limited support for growth plans: Growth-level users do not receive a dedicated customer success manager.
- High cost: The price is high unless you go for the more limiting plans.
Best Userpilot competitors for session replays
11. Posthog
Posthog is an open-source product analytics and session replay tool tailored for teams with engineering expertise.
Its flexible and self-hosted product makes it a preferred choice for businesses that prioritize data privacy and want full control over their analytics. This makes Posthog particularly fitting for enterprises that require customizable solutions.
Pricing: Posthog offers a free plan with limited features or a usage-based plan. Also, Enterprise plans start at $2,000/month for an actual enterprise-grade service (with dedicated support, etc.).
Why consider Posthog as a Userpilot competitor
- Feature flags: Manage feature rollouts to test and optimize user experiences.
- Heatmaps: Visualize user interactions to identify areas of high engagement or friction.
- Open-source flexibility: Fully customizable and can be self-hosted for data privacy.
- Free plan available: A cost-effective option for teams exploring analytics platforms.
Where Posthog falls short
- Built for engineers: Its interface and setup process require significant technical expertise (while Userpilot is targeted to non-technical users).
- No engagement or feedback modules: Lacks tools for creating in-app flows or to collect feedback.
- Technical maintenance required: Self-hosted setups demand ongoing developer resources.
12. Fullstory
Fullstory is a session replay and analytics platform known for its detailed heatmaps, error tracking, and AI that flags frustration signals like rage clicks.
It’s ideal for mid-sized to large SaaS companies focused on understanding the “why” behind user actions. With its session replay feature, you can identify UX issues and improve the overall user experience.
Pricing: Fullstory offers custom pricing that can start at $2,000/year (more if you need conversion maps in the sessions).
Why consider Fullstory as a Userpilot competitor
- Heatmaps: Offers a variety of heatmaps to understand user interaction patterns.
- Error tracking: Automatically captures and highlights usability issues in the product.
- Extensive integrations: Connects with a wide range of tools like SalesForce, Adobe, and BigCommerce to enhance workflows.
Where Fullstory falls short
- No company segmentation: You can’t segment accounts on a company level, which is important in B2B when one company can have several accounts.
- Steep learning curve: Since it’s a pretty technical platform, it can take time for teams to master.
- Unpredictable pricing: Fullstory charges based on sessions, making costs variable and unpredictable.
- No engagement or feedback modules.
Final verdict: What’s the best Userpilot competitor?
Competitors are only a better option when you just need one use case.
Be it onboarding new users, product analytics, or session replays, there are dedicated tools that might work better for you—and we’ll be glad if you take them!
But honestly, if you need an all-in-one platform that replaces these one-point solutions and yet comes at a more affordable price, Userpilot is still your best fit. So book a demo today to see how we can help you unlock product growth!
Try Userpilot as an All-In-One Product Growth Platform and see how it Stacks Up Against Competitors
