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Scale Self Service Support For Your SaaS

Scale Self-Support with On-Demand Help And Resources

Provide on-demand contextual support for your users and make it easier for them to help themselves. Offer contextual self-guidance right inside your app to reduce the number of support tickets.

500+ companies trust Userpilot to scale their self service support

Provide Instant Answers With In-App Resource Centers

Provide users with on-demand support and help them get answers much quicker with Userpilot’s in-app resource center. Customize help modules with featured workflows, tutorial videos, and checklists.

Create Experiences To Scale On-Demand Assistance

Provide helpful explanations when your user stumbles upon the less-obvious features in your UI. Append native tooltips to elements in your UI that would trigger on mouse click or hover.

In-App Subtle Hints & Tips

Keep users up to date with changes to your UI/UX with subtle tooltips and hotspots. Instantly help customers understand changes without relying on help docs or your customer support team.

Reduce Support Ticket Volume With Superior In-App Guidance

Take self-serve support to the next level and reduce the number of support tickets from your customers. React to user behavior and mouse action with superior in-app guidance.

How We’ve Scaled Self Service For Our Customers


How drives product adoption without a sales team


How Kontentino Increased New User Activation by 10%

How GrowthMentor Drastically Reduced Their Support Tickets by 83%


How Userpilot Enabled Troi to Automate their Software Demos & Saved Development Cost Cost

Userpilot was able to increase 1 and 2nd run, as well as well 1 week retention. We've seen 10% more engagement from the users. We're able to help our existing users adopt more features.

Natália Kimličková - Product Marketing Manager

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