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Scale Self-Service

Educate Users and Scale Self-Support with On-Demand Help

Provide on-demand contextual support for your users and make it easier for them to help themselves. Offer contextual self-guidance right inside your app to reduce the number of support tickets.

Join 500+ companies that are accelerating product growth with Userpilot

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Help Users to Find Instant Answers

Provide users with on-demand support and help them get answers much quicker with Userpilot’s in-app resource center. Customize help modules with featured workflows, tutorial videos, and checklists.

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Provide On-Demand Assistance

Provide helpful explanations when your user stumbles upon the less-obvious features in your UI. Append native tooltips to elements in your UI that would trigger on mouse click or hover.

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Keep Users Informed with Subtle Hints & Tips

Keep users up to date with changes to your UI/UX with subtle tooltips and hotspots. Instantly help customers understand changes without relying on help docs or your customer support team.

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Reduce Support Ticket Volume & Improve User Satisfaction

Take self-serve support to the next level and reduce the number of support tickets from your customers. React to user behavior and mouse action with superior in-app guidance.

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How Kommunicate.io drives product adoption without a sales team

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How Kontentino Increased New User Activation by 10%

How GrowthMentor Drastically Reduced Their Support Tickets by 83%

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How Userpilot Enabled Troi to Automate their Software Demos & Saved Development Cost Cost

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Userpilot was able to increase 1 and 2nd run, as well as well 1 week retention. We've seen 10% more engagement from the users. We're able to help our existing users adopt more features.

Natália Kimličková - Product Marketing Manager


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