USERPILOT Email

Send Emails Based on Real-Time User Signals

Welcome new signups, re-engage dormant users, and announce product changes with lifecycle and broadcast emails triggered by live user behavior. Includes 100,000 free emails per month.

Userpilot behavior-driven email preview

Join 1,200 Companies Accelerating
Product Growth with Userpilot.

Behavior-Driven Emails

From user action to email outreach, in seconds

Send timely, personalized emails powered by real-time in-app user behavior. Every email is tied to a specific moment and designed to drive an action, not sit in an inbox.

Userpilot behavior-driven email preview
Step 1 Step 2 Step 3 Step 4

Segment

Trigger on any in-app event or broadcast to a segment. Target the right users by behavior, attributes, or lifecycle stage.

Create

Design emails fast with a drag-and-drop builder and ready-to-use templates. No HTML, no designer needed.

Personalize

Dynamically fill content with user attributes — name, plan, usage data, and more. Auto-localize for every market.

Measure

Track opens, clicks, and actual impact on product goals — all in one dashboard, no RevOps required.

The Toolkit

All the lifecycle email tools you need to succeed

The email toolkit built for product teams.

Drag and Drop Builder and Templates Userpilot

Drag & Drop Builder & Templates

Pre-defined templates or build from scratch with a no-code editor — craft on-brand emails in minutes.

Content Personalization and Localization Userpilot

Content Personalization & Localization

Dynamic attribute personalization, localized content per audience, and reusable signatures and branding.

Delivery and Compliance Userpilot

Delivery & Compliance

Throttling and frequency caps, multi-domain and dedicated IP sending, and built-in suppression lists.

Testing and Scheduling Userpilot

Testing & Scheduling

Test sends, previews for desktop, mobile and tablet, and immediate or schedule delivery.

Unified Product Analytics Userpilot

Unified Product Analytics

Tie email to real product metrics: activation, feature adoption, retention. Cross-channel correlation, built in.

Data and Integrations Userpilot

Data & Integrations

Two-way CRM sync, MCP, native and data-warehouse connectors, plus webhooks and APIs to your existing stack.

One Platform, One Conversation

Connect email and in-app into one automated journey with Workflows

One canvas to orchestrate every email and in-app touchpoint driven by the same real-time data signals.

  • Map the full journey — email, in-app, and surveys on one canvas
  • Branch journeys by behavior, attributes, or timing
  • Trigger each step on the events that matter most
  • Track enrollment, drop-off, and completion at every step
Userpilot workflows connecting email and in-app
Included at No Extra Cost

100,000 free emails every month

Included on Growth & Enterprise plans. Simplify your stack and save — up to 100,000 emails per month, completely free.

No separate email tool to license, no per-send fees, no data syncing between platforms.

Userpilot 100,000 free emails every month cost comparison
Userpilot integrated email analytics dashboard
Integrated Analytics

Beyond opens and clicks: track product outcomes

See open rate, click rate, delivery and bounce rate, and conversion per step alongside actual in-app behavior. Track which emails drive feature adoption, activation, and retention in one dashboard.

Customer Stories

Real teams. Real outcomes.

★★★★★

Best analytics tool I have ever worked with

"It is the most useful analytics tool I have ever seen in software industry. It has many good features like survey forms, onboarding tools, funnels, integrations etc. and also it is very easy to use as it is beginner friendly."

A
Anandkumar P. Information Technology and Services Company
★★★★★

Userpilot helps us uncover growth patterns

"Userpilot helps us learn where to focus and understand what our users are doing. The most important thing is to track user behavior as they interact with our product, and link that back to upgrading from free to paid, and to retention, so that we can identify the patterns exhibited by our most valuable customers v. our least."

S
Sue M. FeedXL Horse Nutrition Calculator
★★★★★

Gaining User Insights & Saving Thousands in Dev Work

"Analytics data has allowed me to understand user flows without spending a lot of time interviewing users—saving us around $2K thanks to in-app notifications. Without relying on developers, we've likely saved another $2K in dev work."

F
Fred Haselton Business Analyst, Liv-ex
Userpilot G2 ratings and badges
FAQ

Common questions, answered

Can I send a broadcast or announcement email that isn't tied to a specific in-app behavior?

Yes. Email campaigns don't require a behavioral trigger. You can send a broadcast to any segment: a product announcement, a feature launch, a newsletter. Independently of what users have or haven't done in your product.

Can I trigger the same message in-app and by email from one campaign, without building it twice?

Yes. With Workflows you can send the same announcement in-app and by email from a single flow. One canvas, one trigger, no duplicate campaigns to maintain.

What email performance data can I see?

Open rate, click rate, delivery rate, bounce rate, and unsubscribes. Plus conversion per step and a cross-channel view of what users do after clicking. All in one dashboard, no separate analytics tool needed.

Do my email audiences update automatically, or do I need to rebuild the list before every send?

Segments update automatically based on live user data. There is no manual list-pulling before a send. The audience reflects the current state of your users at the time each email goes out.

Can I track how a multi-step email flow performs end-to-end?

Yes. You can see open rate, click rate, delivery and bounce rate, and conversion per step across the full flow. Not just whether a single email was opened.

How is behavioral email different from a digest or newsletter?

A digest gets opened and forgotten. A behavioral email is tied to a specific moment. Something a user did, didn't do, or needs to do next. Every Userpilot email has a trigger and a purpose.

Can Userpilot replace tools like Mailchimp for product-led email campaigns?

Yes. If you are using Mailchimp or a similar tool to send product-related emails, Userpilot covers the same use cases and adds behavioral triggers, in-app coordination, and product outcome analytics in one place.

How do the 100,000 free emails per month work?

Growth and Enterprise plans include up to 100,000 email sends every month at no extra cost. That covers onboarding drips, re-engagement campaigns, and product announcements without additional charge.

Ask your product the questions that matter

Join 1,200+ companies tracking, predicting and acting on product behavior with Userpilot.

No credit card required
Userpilot behavior-driven email in action