Build User Loyalty With
Actionable Product Usage Analytics Software
Join 1,000+ companies that are Accelerating Product Growth with Userpilot
Translate Raw Product Usage Insights into Lasting Loyalty
Your users are telling you what they need. Are you listening? Decode the friction points hidden in your analytics and turn them into opportunities for delight that secure long-term commitment and advocacy.
Event autocapture &
no-code event tracking
Capture every loyalty signal without the code
Stop waiting on engineering sprints. Automatically track every click, hover, and input from day one to instantly uncover the behavioral patterns that predict long-term retention.
Trend analysis
Spot feature fatigue before it becomes churn
Don’t let engagement slip unnoticed. Monitor usage trends by segment to identify declining interest early, giving you the lead time to re-engage users before they decide to leave.
Funnel analysis
Plug the invisible leaks in your customer journey
Every drop-off is a lost advocate. Visualize exactly where users abandon key workflows, then smooth the friction points to ensure more users reach their “Aha!” moment.
Path analysis
Map the “Golden Path” to value
Users rarely follow the manual. Visualize the actual, chaotic routes your most successful customers take, then redesign your UX to guide every new signup down that exact winning track.
Retention (cohort)
analysis
Decode the DNA of your power users
Loyalty isn’t random; it’s a pattern. Correlate specific feature usage with retention over weeks or months to prove scientifically which behaviors turn trial users into customers for life.
Analytics dashboards
Align your team on customer health
Banish the spreadsheet chaos. Build a centralized, real-time command center for your NRR and activation metrics, ensuring your entire organization is fighting the same battle for loyalty.
COMING SOON
Session replay
Witness the friction that kills advocacy
Charts show that they left; replays show why. Watch real user sessions to see the specific confusion, errors, and rage clicks that erode trust, then fix the root cause with absolute confidence.
Growth Leaders Choose Userpilot to Convert Usage into Advocacy
No-code
Stop begging for dev time. Teams choose us to gain total autonomy. Use our visual editor to tag features and track usage instantly, letting you launch experiments and measure results without writing a single line of code.
Autocapture events
Never miss a critical signal again. Teams choose us for the safety net. Automatically capture every click, hover, and input from day one, giving you the power to analyze historical trends retroactively without ever having to set up tracking in advance.
Actionable Insights
Turn analysis into instant intervention. Teams choose us to fix problems, not just find them. Don't let insights sit in a dashboard—trigger automated in-app flows directly from your usage data to repair friction and secure loyalty in real-time.
FAQs
3 major ways:
- All-in-one platform: Unlike other Product Analytics platforms, Userpilot is an all-in-one platform that combines product analytics with user onboarding and in-app surveys. This helps you reduce your tech stack, maintenance headaches, and costs.
- Event auto-capture: Your events are captured automatically, without any coding. You don’t need to chase your developers to track events!
- Priced by MAUs, not events: Your invoices are predictable and consistent as it’s easier to predict the number of Monthly Active Users (MAUs) than events. Not just that, our pricing is more affordable than most Product Analytics, especially when you consider the cost of purchasing onboarding and survey tools.
Because it’s far easier to predict the number of monthly active users (MAUs) than events per month. Your invoices remain fairly consistent and you pay less than other tools that charge by events.
Userpilot combines 3 tools: Product Analytics, User Onboarding, and In-app Surveys.
This means you not only track product analytics but also take action with that data, such as by running a survey for dropped-off users in the funnel or creating a better onboarding experience to improve retention.
Trends: Visualize the usage of your features over time
Funnels: Identify and reduce drop-offs within your product
Paths: Track user routes before or after any event
Retention: Track and improve the stickiness of your product
Dashboards: Create dashboards to keep track of key metrics at a glance
Session Replay: Replay a user’s journey within your app
Besides these reports, you also get auto-capture events, which lets you track your events without any code.
All 3 modules are inter-connected:
For example, you can track data with Product Analytics, and then create a survey or in-app experience to improve the metrics.
Or the other way: Create a survey or in-app experience and track its performance with Product Analytics.
Some of the KPIs you can improve are:
- New user Activation
- Feature Adoption
- Retention
- Customer lifetime value
- Trial-to-paid conversion rate
- Net Promoter Score (NPS)
"I would highly recommend this software to anyone who wants to provide their clients or users with the best product tour experience."