The user onboarding experience consists of the steps and flows that new users go through upon signing up and learning how to use the product. Draw inspiration from 15 of the best onboarding experiences in the SaaS world!
A knowledge base is a valuable tool that lets you offer your customers quick and easy access to product guides and answer to their support questions. In this article, we’ll explore why you need a knowledge base, its core elements, how to build a knowledge base for your product, and the best knowledge base tool.
Looking to generate user feedback for your SaaS? Let’s discover why Pendo’s NPS survey functionality is not the best option and what available alternatives you can try.
Pendo is best known for its state-of-the-art analytics features. As a DAP, it also offers survey functionality to collect customer feedback. How good are Pendo surveys though?
A product metrics framework is a set of metrics used to measure the performance and success of a product. Some common metrics include user acquisition, retention, engagement, revenue, and customer satisfaction. By regularly tracking and analyzing these metrics, product teams can make data-driven decisions and continuously improve their product.
The right metrics and data will offer valuable product growth insights to help you make data-driven decisions about optimizing your products’ performance. This article will delve into product health metrics you should track and analyze for your products.
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