While acquiring new customers is crucial, it’s important not to neglect the ones you already have. Furthermore, effective retention takes more than just intuitions about what will keep customers satisfied. In this guide, we’ll provide step-by-step processes to generate hard, actionable data, and clear strategies for making the most of your relationship with your customers.
Building a customer path is a crucial step in getting a deeper understanding of user behavior. That’s because effective product engagement is only possible when you have enough context on the customer’s journey and can visualize the ways users interact with your software. This guide will go over what customer paths are, how to track them, and how to create successful paths!
Looking for an effective new customer onboarding tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for […]
Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? With numerous UserIQ alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer […]
Looking for an effective customer experience tool and wondering if Lou Assist is the best option for your SaaS company? With numerous Lou Assist alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your […]
Must have features of proactive customer service tools When choosing a customer service tool, focus on features that predict needs, enhance user experience, and simplify operations. Here are some features that you should consider: In-app guidance: A tool with contextual onboarding tooltips and other UI patterns can ease user frustration when understanding basic product features […]
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