The Kano model helps you understand user preferences by using quick and powerful data analysis to design your product roadmap. The model is quick to implement, making it one of the best product development frameworks for SaaS. Learn how.
What analytics functionality does Userpilot offer? How can product managers and other members of the product team benefit from Userpilot product growth insights? These are the two main questions we’re exploring in the article, so if you’re after the answers, you’re in the right place. Are you ready to dive in? Let’s get to it!
Retaining customers is an incredibly important part of any growth-driven business. According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. This article will walk you through 15 practical strategies to improve customer retention, boost loyalty, and ensure customer satisfaction.
Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. It powers your customer relationships, enabling you to build lasting connections with customers. This article examines how to create an exceptional customer support strategy. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy.
The ability to quickly adapt to how customers behave is a necessary skill to drive business growth. Customer analytics software helps address that gap between product development and customer behavior. In this article, we’ve compiled 13 of the best customer analytics software you can try out in 2024!
Ready to double down on customer retention automation? This insightful guide provides all the actionable steps you need. Shortly, you’ll learn: Why retention automation should be the focus of every SaaS company. 8 retention automation strategies. Metrics to measure the success of your automation efforts. Three of the best customer retention software to use.
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