WalkMe Competitors: The Smarter Path to Product Growth
Discover how Userpilot combines no-code onboarding, feedback, and analytics to help SaaS teams convert users faster and grow with less engineering effort.
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Why Teams Look for Walkme Alternatives
Unlike WalkMe’s complex enterprise setup, Userpilot empowers SaaS teams to launch personalized in-app experiences in minutes, not weeks, and track results instantly.
Common Pain Points SaaS Teams Face with Product Analytics Tools
- Steep learning curve and complex setup process
- High pricing tiers that don’t fit smaller teams or startups
- Lack of actionable insights
- Data silos and poor integrations
- Missing qualitative insights alongside quantitative data
- Slow implementation and reliance on developer support
- Limited customization for dashboards and reports
- Overwhelming feature bloat
Top Walkme Alternatives
| Feature | WalkMe | Pendo | Whatfix | Appcues | Userpilot |
|---|---|---|---|---|---|
| Primary Focus | Employee training, workflow optimization | Product analytics, onboarding, roadmapping | Digital adoption, employee and customer onboarding | Customer onboarding, product adoption | ✅ Product growth and user adoption for SaaS |
| Setup & Ease of Use | ❌ Complex setup, requires developers | ⚠️ Moderate learning curve | ⚠️ Technical setup needed | ✅ 100% no-code | ✅ 100% no-code, visual editor, quick to set up |
| Target Audience | Enterprise IT and HR teams | Large PLG companies | Enterprise onboarding and IT | Small to mid-market PLG teams | ✅ Mid-market SaaS and PLG product teams |
| In-App Engagement | ✅ Walkthroughs, tooltips, modals | ✅ Walkthroughs, tooltips, modals | ✅ Flows, pop-ups, beacons | ✅ Flows, banners, tooltips | ✅ Full suite: walkthroughs, checklists, modals, hotspots, banners, tooltips, resource center |
| Resource Center / In-App Help Hub | ❌ Not supported | ⚠️ Basic resource center | ✅ “Self Help” resource module | ⚠️ Limited customization | ✅ Fully customizable in-app resource center |
| Localization | ✅ Automatic | ⚠️ Manual | ✅ Automatic | ⚠️ Manual | ✅ AI-powered localization, 32 languages |
| Product Analytics | ✅ UI analytics, AI predictions | ✅ Funnels, cohorts, usage trends | ✅ Dashboards, autocapture | ⚠️ Basic flow tracking only | ✅ Comprehensive analytics: funnels, paths, trends, retention, autocapture, cohort, and session replays |
| Event Tracking | ❌ No autocapture | ⚠️ Manual setup | ✅ Autocapture | ❌ None | ✅ Automatic event capture and visual labeler |
| Session Replays | ✅ Yes | ✅ Yes | ❌ No | ❌ No | ✅ Integrated with analytics for real behavior insight |
| User Feedback & Surveys | ✅ Basic in-app surveys | ✅ NPS, polls | ✅ Custom surveys, quizzes | ✅ NPS, CSAT | ✅ 15+ survey templates (NPS, CSAT, CES, PMF) with analytics and tagging |
| Segmentation & Targeting | ✅ Role-based | ✅ User, behavior | ✅ User, behavior | ✅ User, behavior | ✅ Advanced behavioral, attribute, and company-based targeting |
| A/B Testing & Experiments | ✅ Yes | ✅ Yes | ✅ Web only | ✅ Yes | ✅ Native A/B and multivariate testing with goal tracking |
| Integrations | ✅ CRM and HR tools | ✅ Amplitude, Segment, Mixpanel | ✅ Analytics and CRM tools | ✅ HubSpot, GA, Intercom | ✅ Native integrations with Segment, Amplitude, Mixpanel, HubSpot, Salesforce, and GA |
| Technical Resources Needed | ❌ High (developers required) | ⚠️ Medium | ⚠️ Moderate | ✅ Low | ✅ Low, non-technical teams can manage everything |
| Support & Customer Success | ❌ Slow, often unresponsive | ⚠️ Limited | ✅ Responsive | ⚠️ Decent support | ✅ High-rated, proactive support team (4.6/5 on G2) |
| Pricing Transparency | ❌ Enterprise-only, not public | ❌ Custom quotes | ❌ Custom quotes | ✅ Transparent (from $300/mo) | ✅ Transparent pricing (from $299/mo) with 14-day trial |
| Ideal For | Enterprise IT onboarding | Enterprise PLG analytics | Large digital transformation teams | SMB SaaS onboarding | ✅ SaaS teams driving activation, retention, and growth |
Why Choose Userpilot Over Walkme?
Userpilot delivers the same power as WalkMe with faster implementation, stronger analytics, and transparent pricing designed for growing SaaS teams.
- 🚀 No-code onboarding flows – Build personalized, interactive onboarding experiences in minutes.
- 📈 Actionable analytics – Go beyond tracking to understand behavior and drive in-app engagement.
- 💬 Built-in feedback tools – Collect NPS, CSAT, and contextual user feedback directly inside your product.
- 🎯 Advanced segmentation – Target users based on actions, properties, or lifecycle stage for personalized experiences.
- ⚙️ All-in-one platform – Combine onboarding, analytics, and feedback without needing multiple tools.
- 💡 Faster experimentation – Test and optimize user journeys quickly to improve activation and retention.
Customer Success Stories - Why Customers Switched to Userpilot
Former WalkMe, Appcues, Whatfix, and Pendo users chose Userpilot for its ease of use, transparent pricing, and ability to boost activation without heavy developer input.
Bouwe Metz
Customer Journey Expert
1000+ Training Hours Saved with Userpilot
“Userpilot helps us reduce a lot of 1:1 onboarding calls. We never had such a high rate of trained people getting live on the first day.”
Leyre Iniguez
Customer Experience Lead
100% Built Without Developer Involvement
"Pendo was complicated to setup and maintain. Userpilot is easier to configure and to work with. I’m getting much more value.”
FAQ
WalkMe uses an enterprise-only pricing model based on contracts that can exceed tens of thousands of dollars annually. Costs vary by number of users and required integrations, making it difficult for most SaaS teams to predict expenses. It’s powerful but often overbuilt and overpriced for customer onboarding or product adoption needs.
WalkMe typically requires long-term enterprise contracts, often annual or multi-year commitments. These contracts are designed for large organizations with dedicated implementation teams. Smaller SaaS companies usually find the structure restrictive, especially since setup and maintenance demand ongoing technical resources.
No, WalkMe does not offer a free trial. Access to the platform requires a custom quote and enterprise onboarding process, which can take weeks. This makes it harder for teams to evaluate the product before committing to a costly contract.
Userpilot’s pricing is transparent, predictable, and designed for SaaS teams of all sizes. Plans start at $299 per month and scale based on monthly active users, so you only pay for what you need. There are no hidden fees or enterprise lock-ins, and every plan includes access to powerful features like in-app flows, analytics, and surveys.
Yes. Many teams have successfully switched from WalkMe to Userpilot to simplify their tech stack and reduce costs. Userpilot’s onboarding specialists help you recreate your existing flows, tooltips, and surveys in a fraction of the time, with no coding required. You’ll go live faster, see results sooner, and gain full control without relying on developers.
Userpilot integrates with popular tools including Segment, Amplitude, Mixpanel, Intercom, HubSpot, Salesforce, Slack, and more. We also offer a robust API for custom integrations.
No. Userpilot offers flexible monthly and annual plans. While annual plans come with a discount, we don’t require multi-year commitments or lock you into contracts with auto-renewal price increases.
Most teams are up and running within a few days. Installation is simple (just add a JavaScript snippet), and our no-code builder means you can create onboarding flows and track events without engineering resources.
See Why Teams Switch to Userpilot.
With Userpilot, you can create personalized onboarding flows, gather insights from analytics, and act on user feedback in real time. Everything works together seamlessly, helping you boost adoption and retention without relying on developers.