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Customer Retention Software For SaaS

Build an Engaged User Base and Proactively Reduce Churn

Customer retention software to ensure your customers are finding value at every step of the user journey. Learn more today.

500+ companies are improving customer retention rates with Userpilot

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Increase Customer Retention by Highlighting Features at the Right Time

Increase retention by consistently delivering more value throughout the user journey. Help users achieve more success with your product by pushing them to use the right features when they need them.

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Provide Customers with On-Demand Assistance

Provide help to users when they need it, where they need it - right inside your app. Enhance the user experience with subtle highlights for specific features and a resource center with all your help documents. Boost user satisfaction and reduce your support ticket volume.

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Analyze Feature Adoption and Quickly Identify Indicators of Churn

Understand user adoption patterns and flag churn indicators early. Help users in danger of churn discover more value in your product by guiding them to the right features at the right time.

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Gather Feedback In-App To Improve Product Experience

Collect feedback at every stage of the user journey. Analyze how users feel about the product experience, new features, and understand overall satisfaction. Collect quantitative and qualitative responses and use them to improve the product experience.

How We’ve Increased Customer Retention For Our Customers

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How Kommunicate.io drives product adoption without a sales team

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How Kontentino Increased New User Activation by 10%

How GrowthMentor Drastically Reduced Their Support Tickets by 83%

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How Userpilot Enabled Troi to Automate their Software Demos & Saved Development Cost Cost

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Userpilot was able to increase 1 and 2nd run, as well as well 1 week retention. We've seen 10% more engagement from the users. We're able to help our existing users adopt more features.

Natália Kimličková - Product Marketing Manager


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