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Other popular topics

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Customer Service Model For SaaS—The Complete Guide cover
customer support July 21, 2022

Customer Service Model For SaaS—The Complete Guide

Sophie Grigoryan

Sophie Grigoryan

Content Project Manager

13 min read
10 Golden Rules in Customer Service To Deliver Top-Notch Support and Exceed Customer Expectations cover
customer support July 11, 2022

10 Golden Rules in Customer Service To Deliver Top-Notch Support and Exceed Customer Expectations

Userpilot Team

Userpilot Team

12 min read
Chatbots vs Knowledge Bases: Which One Is Better for Customer Support?
customer support May 24, 2022

Chatbots vs Knowledge Bases: Which One Is Better for Customer Support?

Sophie Grigoryan

Sophie Grigoryan

Content Project Manager

11 min read
Help Desk Metrics in SaaS: What To Track and How to Improve Them
customer support May 19, 2022

Help Desk Metrics in SaaS: What To Track and How to Improve Them

Userpilot Team

Userpilot Team

16 min read
12 Must-Have Qualities of a Good SaaS Product
customer support May 19, 2022

12 Must-Have Qualities of a Good SaaS Product

Sophie Grigoryan

Sophie Grigoryan

Content Project Manager

14 min read
How to Effectively Use AI in Customer Service in 2025
customer support April 16, 2022

How to Effectively Use AI in Customer Service in 2025

Userpilot Team

Userpilot Team

14 min read

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