customer support

10 Golden Rules in Customer Service To Deliver Top-Notch Support and Exceed Customer Expectations cover

customer support July 11, 2022

10 Golden Rules in Customer Service To Deliver Top-Notch Support and Exceed Customer Expectations

Userpilot Team

12 min read

Chatbots vs Knowledge Bases: Which One Is Better for Customer Support?

customer support May 24, 2022

Chatbots vs Knowledge Bases: Which One Is Better for Customer Support?

Sophie Grigoryan

Content Project Manager

11 min read

Help Desk Metrics in SaaS: What To Track and How to Improve Them

customer support May 19, 2022

Help Desk Metrics in SaaS: What To Track and How to Improve Them

Userpilot Team

16 min read

12 Must-Have Qualities of a Good SaaS Product

customer support May 19, 2022

12 Must-Have Qualities of a Good SaaS Product

Sophie Grigoryan

Content Project Manager

14 min read

How to Effectively Use AI in Customer Service in 2025

customer support April 16, 2022

How to Effectively Use AI in Customer Service in 2025

Userpilot Team

13 min read

7 Strategies on How to Improve Customer Satisfaction in SaaS

customer support February 16, 2022

7 Strategies on How to Improve Customer Satisfaction in SaaS

Userpilot Team

14 min read