Category: Glossary

What is User Feedback?

User feedback collects your customers’ opinions regarding your product, website, or service. By engaging with them directly, you can gather useful insights, which can then improve

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What is Customer Feedback?

Customer feedback is any information provided by customers about their experience with a product or service. By analyzing customer feedback, you can reveal their level of satisfaction

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What is Help Center?

A help center is a self-service support system that provides assistance to users. Help centers can be found inside one’s app and include how-to articles, frequently asked

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