Userpilot Glossary
What is Help Center?
A help center is a self-service support system that provides assistance to users. Help centers can be found inside one’s app and include how-to articles, frequently asked
What is In-app Messaging?
In-app messaging is an effective way to engage with users while they are actively using your product, rather than relying on external communication channels. In-app
What is New Client Onboarding?
New client onboarding is a process that involves welcoming new clients, answering their questions, and ensuring they understand what your company offers. It’s usually delivered
What is No-Code Growth?
No-code growth is a method of achieving product-led growth (= using your own product as a lever and revenue growth channel) without coding, using no-code tools. It
What is Onboarding Automation?
Onboarding automation is the use of automation to streamline onboarding-related workflows to guide new customers or new employees through every step with little or no manual assistance.
What is Onboarding New Customers?
Onboarding new customers is the process new users go through to set up and begin using your product. It covers the entire funnel, from initial sign-up to
What is Product Analytics?
Product analytics studies user interactions with a product or service, allowing product teams to monitor, evaluate, and assess data related to customer engagement and behavior. This
What is Product Tour?
Product tours are an essential way of showing users the features they need to engage with in order to activate and get value from your product. They’re
What is Product Walkthrough?
A product walkthrough is an interactive tutorial that guides users on how your product operates and what features it offers. They often use a combination of different