Customer Success Stories
How Callbell Cut In-App Flow Creation Time From Days to 1 Hour with Userpilot
Company size
Industry
Use case
Feature
Callbell Results:
Callbell reduced in-app flow creation time from days to under an hour, empowering non-technical teams to manage in-app communications independently. Userpilot’s analytics also provided valuable insights, helping validate key user behavior hypotheses.
90%
Faster in-app flow creation
Significant improvement in product adoption
Validated key product hypotheses
How Callbell Achieved These Results with Userpilot
Interactive walkthroughs
From welcome messages and new feature announcements to Black Friday promos and downtime notice banners, Callbell managed to build different types of in-app flows in just under an hour.
Checklist
Implemented onboarding checklist and tooltips to guide new users through key features, enhancing user engagement and product adoption.
Analytics
Callbell used Analytics, mostly funnel and flow analytics, to confirm key user behavior hypotheses and identify the most popular events users perform when they first create a trial account.
“The reason we chose Userpilot is because it combined two things that we needed: in-app messages and user analytics. It was great knowing that we don’t need to have different tools for these use cases and can instead centralize everything in the same place.”
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Real results from businesses like yours.
Loved By Product Teams Everywhere
From startups to enterprises, companies rely on Userpilot to create seamless user journeys and maximize impact.
Learn MoreReally like Userpilot. It is helping us drive feature adoption and it is very intuitive to use.
“What I love most about Userpilot is its no-code builder that lets our team create engaging onboarding flows and in-app messages without bothering our developers. The segmentation tools allow us to target specific user groups with pinpoint accuracy.“
9/10
A Powerful and Intuitive Tool for Driving Product Adoption
“Userpilot makes it incredibly easy to create in-app experiences that guide users seamlessly through our platform. The no-code editor is intuitive, so our team can quickly build and test onboarding flows, tooltips, and feature announcements without relying on engineering. The level of customization is great, and the ability to segment users based on behavior helps us deliver the right message at the right time.“
10/10
Incredibly easy, very informative and great customer service"
“My experience with user was greatly positive and it has significantly improved onboarding process and guidance for users through the product that we have.I can only highlight the variety of UI elements which help to create interactive workflows, and the function of previewing product tours in real live.”
10/10
Enhancing Product team autonomy with Userpilot
“As a Product Manager, Userpilot has significantly enhanced my autonomy in configuring surveys, NPS measurements, user flows, and banners without relying on development resources. Userpilot intuitive interface and no-code builder facilitate quick setup and deployment of in-app experiences, allowing for rapid iteration and optimization. Additionally, the seamless integration with our development environment has streamlined our processes, enabling efficient implementation of user engagement tools.“
10/10