Customer Success Stories
How Cledara Increased Customer Engagement in Just 1 Week With Userpilot
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Cledara Results:
Cledara transitioned from resource-intensive, high-touch onboarding to scalable in-app communications, resulting in increased customer engagement and more efficient feedback collection.
Improved user engagement in just 1 week
Increased feature adoption
Increased user feedback collection
How Cledara Achieved These Results
In-App Messages
Cledara utilized in-app messages to announce new features and communicate important updates directly within the application, leading to higher user engagement compared to traditional email communications.
NPS Surveys
Implemented in-app NPS surveys to gather timely user feedback, allowing the team to assess customer satisfaction and identify areas for improvement more effectively than email-based surveys.
User Segmentation
Leveraged advanced segmentation to target specific user groups with personalized messages and surveys, enhancing the relevance and impact of their in-app communications.
“Within a week, we were able to register several dozen companies already saying they’re interested in the new feature. With email, you’d get the same number of responses within two months.”
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From startups to enterprises, companies rely on Userpilot to create seamless user journeys and maximize impact.
Learn MoreReally like Userpilot. It is helping us drive feature adoption and it is very intuitive to use.
“What I love most about Userpilot is its no-code builder that lets our team create engaging onboarding flows and in-app messages without bothering our developers. The segmentation tools allow us to target specific user groups with pinpoint accuracy.“
9/10
A Powerful and Intuitive Tool for Driving Product Adoption
“Userpilot makes it incredibly easy to create in-app experiences that guide users seamlessly through our platform. The no-code editor is intuitive, so our team can quickly build and test onboarding flows, tooltips, and feature announcements without relying on engineering. The level of customization is great, and the ability to segment users based on behavior helps us deliver the right message at the right time.“
10/10
Incredibly easy, very informative and great customer service"
“My experience with user was greatly positive and it has significantly improved onboarding process and guidance for users through the product that we have.I can only highlight the variety of UI elements which help to create interactive workflows, and the function of previewing product tours in real live.”
10/10
Enhancing Product team autonomy with Userpilot
“As a Product Manager, Userpilot has significantly enhanced my autonomy in configuring surveys, NPS measurements, user flows, and banners without relying on development resources. Userpilot intuitive interface and no-code builder facilitate quick setup and deployment of in-app experiences, allowing for rapid iteration and optimization. Additionally, the seamless integration with our development environment has streamlined our processes, enabling efficient implementation of user engagement tools.“
10/10