Customer Success Stories
How Groupize Gamified Their New User Onboarding With Userpilot
Company size
Industry
Use case
Feature
Groupize Results:
Groupize used Userpilot to quickly rebuild their onboarding in just six days, creating G.G., a gamified assistant that reduced basic support tickets and earned a Skift Idea Awards nomination for innovation.
Significant Increase in User Adoption
Reduced Customer Support Load
Gamified Assistant Earned Idea Awards Nomination
How Groupize Achieved These Results with Userpilot
Interactive Walkthroughs
Groupize leveraged Userpilot to guide users step-by-step through the platform, enabling the creation of the gamified onboarding assistant ‘G.G.’ by making learning more engaging and intuitive.
Resource Center
By integrating Userpilot’s resource center and G.G., Groupize reduced repetitive support questions, enabling users to find answers through self-serve guidance and submit more focused support tickets.
Onboarding Checklists
Userpilot helped Groupize structure the gamified experience by breaking onboarding into smaller, trackable tasks, ensuring users completed key actions with G.G.
“I was able to quickly recreate content in Userpilot, refine the experience, and make it visually appealing.”
Explore More Success Stories
Real results from businesses like yours.
Loved By Product Teams Everywhere
From startups to enterprises, companies rely on Userpilot to create seamless user journeys and maximize impact.
Learn MoreReally like Userpilot. It is helping us drive feature adoption and it is very intuitive to use.
“What I love most about Userpilot is its no-code builder that lets our team create engaging onboarding flows and in-app messages without bothering our developers. The segmentation tools allow us to target specific user groups with pinpoint accuracy.“
9/10
A Powerful and Intuitive Tool for Driving Product Adoption
“Userpilot makes it incredibly easy to create in-app experiences that guide users seamlessly through our platform. The no-code editor is intuitive, so our team can quickly build and test onboarding flows, tooltips, and feature announcements without relying on engineering. The level of customization is great, and the ability to segment users based on behavior helps us deliver the right message at the right time.“
10/10
Incredibly easy, very informative and great customer service"
“My experience with user was greatly positive and it has significantly improved onboarding process and guidance for users through the product that we have.I can only highlight the variety of UI elements which help to create interactive workflows, and the function of previewing product tours in real live.”
10/10
Enhancing Product team autonomy with Userpilot
“As a Product Manager, Userpilot has significantly enhanced my autonomy in configuring surveys, NPS measurements, user flows, and banners without relying on development resources. Userpilot intuitive interface and no-code builder facilitate quick setup and deployment of in-app experiences, allowing for rapid iteration and optimization. Additionally, the seamless integration with our development environment has streamlined our processes, enabling efficient implementation of user engagement tools.“
10/10