Customer Success Stories
Unlocking 17% More Conversions: Smoobu’s Success With Userpilot
Company size
Industry
Use case
Feature
Smoobu Results:
Smoobu, a vacation rental management platform, needed a tool to enhance user engagement, particularly among non-tech-savvy users. By using Userpilot’s onboarding and A/B testing features, they boosted conversions by 17% in the French market.
17%
Increase in Conversions
Reduced Onboarding Friction
Significant Improvement in Feature Adoption
How Smoobu Achieved These Results with Userpilot
Interactive Walkthroughs
Smoobu created a step-by-step walkthrough tailored to different languages and regions, ensuring users had a seamless experience from the start.
A/B Testing
They tested two variations of the onboarding flow to determine which version resulted in higher conversion rates, leading to a significant improvement in the French market.
Session Replay
Smoobu used this feature to identify bugs and errors during the onboarding process, ensuring a smooth and error-free experience for users across different languages.
“With Userpilot’s Session Replay, we can quickly spot issues, identify pop-up errors, and troubleshoot localization problems. It’s been incredibly useful for bug checks and improving the user experience.”
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Loved By Product Teams Everywhere
From startups to enterprises, companies rely on Userpilot to create seamless user journeys and maximize impact.
Learn MoreReally like Userpilot. It is helping us drive feature adoption and it is very intuitive to use.
“What I love most about Userpilot is its no-code builder that lets our team create engaging onboarding flows and in-app messages without bothering our developers. The segmentation tools allow us to target specific user groups with pinpoint accuracy.“
9/10
A Powerful and Intuitive Tool for Driving Product Adoption
“Userpilot makes it incredibly easy to create in-app experiences that guide users seamlessly through our platform. The no-code editor is intuitive, so our team can quickly build and test onboarding flows, tooltips, and feature announcements without relying on engineering. The level of customization is great, and the ability to segment users based on behavior helps us deliver the right message at the right time.“
10/10
Incredibly easy, very informative and great customer service"
“My experience with user was greatly positive and it has significantly improved onboarding process and guidance for users through the product that we have.I can only highlight the variety of UI elements which help to create interactive workflows, and the function of previewing product tours in real live.”
10/10
Enhancing Product team autonomy with Userpilot
“As a Product Manager, Userpilot has significantly enhanced my autonomy in configuring surveys, NPS measurements, user flows, and banners without relying on development resources. Userpilot intuitive interface and no-code builder facilitate quick setup and deployment of in-app experiences, allowing for rapid iteration and optimization. Additionally, the seamless integration with our development environment has streamlined our processes, enabling efficient implementation of user engagement tools.“
10/10