Customer Success Stories
How UX Researchers Can 4X Their Usability Test Response Rates With Userpilot

Userpilot Results:
Lisa achieved a 400% increase in usability test participation by engaging users inside the app.
400%
Increase in usability test participation
Usability test recruitment cut from weeks to days
Significant increase in user engagement
How Userpilot Achieved These Results

In-app surveys
Lisa created and deployed in-app surveys to invite users for usability testing, effectively capturing their attention within the application.

User segmentation
She targeted specific user segments to ensure invitations reached the most relevant users, increasing the likelihood of participation.
Survey Analytics
Lisa used Survey Analytics to track response rates, identify drop-offs, and refine targeting, increasing participation in usability testing.


“Userpilot made it easy to recruit the right participants quickly, saving us valuable time on usability testing.”
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