Customer Success Stories

How Zoezi Improved User Experience and Gained Valuable Insights With Userpilot

company_size iconCompany size
Startup
industry iconIndustry
Healthcare & Wellness
use_case iconUse case
In-App SupportProduct AdoptionProduct AnalyticsProduct LaunchesUser Onboarding
feature iconFeature
AnalyticsIn-App Engagement
competitor iconCompetitor
AppcuesPendoProduct Fruits

Zoezi Result:

Zoezi gained valuable insights into user behavior, enabling data-driven development decisions and improved user engagement through effective in-app communication and support.

Improved development prioritization

Increased user engagement

Streamlined user support

How Zoezi Achieved These Results with Userpilot

Analytics

Analytics

Zoezi utilized analytics to monitor user interactions, identify underused features, and inform development priorities.

Onboarding Flows & Modals

Onboarding Flows & Modals

Implemented in-app messages to keep users informed and engaged while using interactive onboarding flows to guide new users through key features for a smoother experience.

Resource Centre

Established an in-app resource center to provide users with accessible support, replacing a hard-coded help system that was difficult to maintain.

Resource Centre

How Zoezi Improved User Experience and Gained Valuable Insights With Userpilot

Isa Olsson
quote-icon

“We were in a pretty bad state before Userpilot because we didn’t even know what pages people visited. Now we can just look at the pages tab and understand that people don’t use this stuff, so let’s not focus on that.”

Isa Olsson

UX Researcher and Designer

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From startups to enterprises, companies rely on Userpilot to create seamless user journeys and maximize impact.

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Really like Userpilot. It is helping us drive feature adoption and it is very intuitive to use.

“What I love most about Userpilot is its no-code builder that lets our team create engaging onboarding flows and in-app messages without bothering our developers. The segmentation tools allow us to target specific user groups with pinpoint accuracy.“

Xevi F. Product Manager Insurance
G2 Logo 9/10
A Powerful and Intuitive Tool for Driving Product Adoption

“Userpilot makes it incredibly easy to create in-app experiences that guide users seamlessly through our platform. The no-code editor is intuitive, so our team can quickly build and test onboarding flows, tooltips, and feature announcements without relying on engineering. The level of customization is great, and the ability to segment users based on behavior helps us deliver the right message at the right time.“

Jeeda M. Operations Manager
G2 Logo 10/10
Incredibly easy, very informative and great customer service"

“My experience with user was greatly positive and it has significantly improved onboarding process and guidance for users through the product that we have.I can only highlight the variety of UI elements which help to create interactive workflows, and the function of previewing product tours in real live.”

Adam S. Customer Success Manager
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Enhancing Product team autonomy with Userpilot

“As a Product Manager, Userpilot has significantly enhanced my autonomy in configuring surveys, NPS measurements, user flows, and banners without relying on development resources. Userpilot intuitive interface and no-code builder facilitate quick setup and deployment of in-app experiences, allowing for rapid iteration and optimization. Additionally, the seamless integration with our development environment has streamlined our processes, enabling efficient implementation of user engagement tools.“

Chiara C. Product Manager Insurance
G2 Logo 10/10