Customer Success Stories
How Zoezi Improved User Experience and Gained Valuable Insights With Userpilot

Zoezi Result:
Zoezi gained valuable insights into user behavior, enabling data-driven development decisions and improved user engagement through effective in-app communication and support.
Improved development prioritization
Increased user engagement
Streamlined user support
How Zoezi Achieved These Results with Userpilot

Analytics
Zoezi utilized analytics to monitor user interactions, identify underused features, and inform development priorities.

Onboarding Flows & Modals
Implemented in-app messages to keep users informed and engaged while using interactive onboarding flows to guide new users through key features for a smoother experience.
Resource Centre
Established an in-app resource center to provide users with accessible support, replacing a hard-coded help system that was difficult to maintain.


“We were in a pretty bad state before Userpilot because we didn’t even know what pages people visited. Now we can just look at the pages tab and understand that people don’t use this stuff, so let’s not focus on that.”
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