Search Results for: customer insights

What is Digital Experience Analytics and How to Do It?

digital experience analytics
UX Analytics

How does tracking your digital experience analytics help you retain users, remain competitive, and grow your business? In this article, we cover what digital experience analytics is and why tracking these data points is important? Also, who benefits from measuring your digital experience and the main methods for tracking your customer experience is data analytics.


How to Identify and Remove Friction Points to Stop Churn

How to Identify and Remove Friction Points to Stop Churn cover
Growth

Attrition is definitely an enemy of many organizations. If you’re interested in driving product growth, you need to learn to remove it from your customers’ life. In this article, you will find answers on how to identify friction in your company and how to make the business process more seamless.