Search Results for: customer insights

Funnel Drop in SaaS: How to Find And Reduce Drop-Offs

Funnel Drop in SaaS: How to Find And Reduce Drop-Offs cover
Product

A funnel drop, also known as funnel abandonment, occurs when a user abandons the conversion process without completing the desired action in-app or on a website. This article shows you simple steps to do that. You’ll also see some of the best analytics tools for tracking funnel drops.


Step-by-Step Process for Performing a CRO Audit: 8 Steps

Step-by-Step Process for Performing a CRO Audit: 8 Steps cover
UX Analytics

Looking to perform a CRO audit for your website and app? A detailed audit reveals the state of your platforms, showing your weak points and conversion drivers. Based on the insights you generate, you can create better experiences for website visitors and users, driving more engagement, conversion, and retention. This article provides a step-by-step guide.


4 Types of Mixpanel Reports to Explore [+ Better Alternative]

4 Types of Mixpanel Reports to Explore [+ Better Alternative] cover
Tools

Mixpanel reports let you explore, analyze, and visualize data from your product, application, or website. Mixpanel has multiple report types, such as its Funnels, Flows, Retention, and Insights report, respectively. That said, Userpilot is a more flexible platform since it lets you respond to the insights you uncover using no-code flows that guide and engage users.


UX Research Process: A Step-By-Step Framework

UX Research Process: A Step-By-Step Framework cover
UX Analytics

An effective UX research process is essential for several reasons. First, you can’t build a product that meets user expectations if you don’t understand their needs, behaviors, and motivations. Second, UX research provides valuable insights that can guide the product development process, ensuring that the final product is user-friendly and intuitive to use.


The 7 Best Product Analytics Software for Product Teams

Growth Product Product Marketing Updated

Product managers take product feedback seriously, but can customers always identify their issues correctly? Product analytics allows you to track and analyze user activity and understand what users actually do rather than what users say they do. These analytics are fueled by behavior-based data that you can use to gain actionable insights. In this article, we’ll go over the basics of product analytics, along with the best collection of analytics tools to serve your product needs.


Heap Analytics: In-Depth Review (+Better Alternative)

Heap Analytics: In-Depth Review (+Better Alternative)
UX Analytics

Heap is a product analytics platform, which allows customer success teams, marketers, and product managers to track user interactions with the product across all touchpoints in the user journeys. If you want to see how Userpilot can help you achieve the same goals as Heap, read on!