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Other popular topics

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Time to Resolution: Definition, Calculation, and Tactics to Reduce It cover
customer support September 16, 2024

Time to Resolution: Definition, Calculation, and Tactics to Reduce It

Linh Khanh

Linh Khanh

Content Editor

11 min read
How to Provide Contextual Help Using UX Patterns cover
customer support September 15, 2024

How to Provide Contextual Help Using UX Patterns

Sophie Grigoryan

Sophie Grigoryan

Content Project Manager

11 min read
Product Support: Types & Best Practices to Follow cover
customer support September 8, 2024

Product Support: Types & Best Practices to Follow

Emilia Korczynska

Emilia Korczynska

Head of Marketing

8 min read
How Shelterluv Improved Customer Experiences by Switching from Pendo to Userpilot cover
customer support August 17, 2024

How Shelterluv Improved Customer Experiences by Switching from Pendo to Userpilot

Saffa Faisal

Saffa Faisal

Senior Content Editor

6 min read
customer support August 4, 2024

Net Promoter Score: The Complete Guide to NPS SaaS

Sophie Grigoryan

Sophie Grigoryan

Content Project Manager

15 min read
10 Customer Service Metrics + How to Track Them cover
customer support August 1, 2024

10 Customer Service Metrics + How to Track Them

Sophie Grigoryan

Sophie Grigoryan

Content Project Manager

12 min read

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