Customer Success Stories
How Cyberbiz Revamped Their Admin Panel With Userpilot

Cyberbiz Results:
Cyberbiz streamlined its admin panel revamp with Userpilot, driving faster feature adoption, reducing support tickets, and making data-driven improvements based on user feedback.
Enhanced new feature adoption
Reduced number of support tickets
Informed decision-making with unified user feedback
How Cyberbiz Achieved These Results with Userpilot

Interactive walkthroughs
CYBERBIZ utilized in-app messages to announce redesigned features and guide users through interactive walkthroughs, ensuring effective feature adoption.

In-app surveys
Deployed in-app surveys and NPS to collect customer feedback post-redesign and streamline beta tester recruitment, enabling direct communication between product managers and users.
Analytics
Leveraged product analytics, especially page view performance, to monitor user interactions, prioritize features for redesign, and assess the performance of the new admin panel.


“Userpilot enabled us to effectively announce new features and guide users through them, leading to improved adoption and user satisfaction.”
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