Customer Success Stories
How RecruitNow Saved 1,000+ Customer Training Hours With Userpilot
Company size
Industry
Use case
Feature
RecruitNow Results:
RecruitNow used Userpilot to streamline customer training, reducing it from hundreds of hours each month (and thousands annually) to just 4 hours. This was achieved through interactive flows, an on-demand resource center, and timely surveys.
99%
Reduction in 1:1 Customer Training Hours
Supported Rapid Market Expansion
Improvement in Customer Satisfaction
How RecruitNow Achieved These Results with Userpilot
Interactive Walkthroughs
RecruitNow transformed customer training by replacing manual sessions with interactive, step-by-step walkthroughs powered by Userpilot. This dramatically reduced training time, enabling the team to dedicate more resources to driving market expansion.
Localization
To accelerate their expansion into European markets, RecruitNow leveraged Userpilot's AI-powered localization feature to seamlessly translate surveys and messages into multiple languages, enhancing customer engagement across regions.
Resource Center
RecruitNow improved customer support by creating a dynamic resource center filled with tutorials and videos. This approach not only enhanced the customer experience but also boosted satisfaction across regions.
“We significantly streamlined customer training to just 4 hours a month. Previously, we had two team members handling an overwhelming number of training sessions daily.”
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Loved By Product Teams Everywhere
From startups to enterprises, companies rely on Userpilot to create seamless user journeys and maximize impact.
Learn MoreReally like Userpilot. It is helping us drive feature adoption and it is very intuitive to use.
“What I love most about Userpilot is its no-code builder that lets our team create engaging onboarding flows and in-app messages without bothering our developers. The segmentation tools allow us to target specific user groups with pinpoint accuracy.“
9/10
A Powerful and Intuitive Tool for Driving Product Adoption
“Userpilot makes it incredibly easy to create in-app experiences that guide users seamlessly through our platform. The no-code editor is intuitive, so our team can quickly build and test onboarding flows, tooltips, and feature announcements without relying on engineering. The level of customization is great, and the ability to segment users based on behavior helps us deliver the right message at the right time.“
10/10
Incredibly easy, very informative and great customer service"
“My experience with user was greatly positive and it has significantly improved onboarding process and guidance for users through the product that we have.I can only highlight the variety of UI elements which help to create interactive workflows, and the function of previewing product tours in real live.”
10/10
Enhancing Product team autonomy with Userpilot
“As a Product Manager, Userpilot has significantly enhanced my autonomy in configuring surveys, NPS measurements, user flows, and banners without relying on development resources. Userpilot intuitive interface and no-code builder facilitate quick setup and deployment of in-app experiences, allowing for rapid iteration and optimization. Additionally, the seamless integration with our development environment has streamlined our processes, enabling efficient implementation of user engagement tools.“
10/10