Customer Success Stories
How Touchright saved hours of dev time after switching from Walkme to Userpilot
Company size
Industry
Use case
Feature
Competitor
Touchright Results:
By transitioning from WalkMe to Userpilot, TouchRight Software enhanced their user onboarding experience, improved activation rates, and significantly reduced the time and resources required for development.
11%
Increase in Trial-to-Paid Conversion Rate
50%
Users Reached Activation Points
Significantly Reduced Development Time
How Touchright Achieved These Results with Userpilot
Interactive Walkthroughs
Touchright created step-by-step guides to assist users in navigating the platform, enhancing their understanding and engagement.
Onboarding Checklist
Implemented checklists to ensure users completed essential tasks during onboarding, leading to higher activation rates.
In-App Messaging
Utilized in-app messages to communicate important updates and provide timely assistance, improving the overall user experience.
How Touchright Software saved hours of dev time after switching from Walkme to Userpilot
“Walkme wowed us during the demo and hand-held us through the onboarding process. But after our trial ended and we were left to our own devices to build the walkthroughs, we felt like it wasn’t actually exactly what they had led us to believe it would be. It was a bit of the case of overpromise and underdeliver. WalkMe was nowhere near as intuitive as Userpilot.”
Explore More Success Stories
Real results from businesses like yours.
Loved By Product Teams Everywhere
From startups to enterprises, companies rely on Userpilot to create seamless user journeys and maximize impact.
Learn MoreReally like Userpilot. It is helping us drive feature adoption and it is very intuitive to use.
“What I love most about Userpilot is its no-code builder that lets our team create engaging onboarding flows and in-app messages without bothering our developers. The segmentation tools allow us to target specific user groups with pinpoint accuracy.“
9/10
A Powerful and Intuitive Tool for Driving Product Adoption
“Userpilot makes it incredibly easy to create in-app experiences that guide users seamlessly through our platform. The no-code editor is intuitive, so our team can quickly build and test onboarding flows, tooltips, and feature announcements without relying on engineering. The level of customization is great, and the ability to segment users based on behavior helps us deliver the right message at the right time.“
10/10
Incredibly easy, very informative and great customer service"
“My experience with user was greatly positive and it has significantly improved onboarding process and guidance for users through the product that we have.I can only highlight the variety of UI elements which help to create interactive workflows, and the function of previewing product tours in real live.”
10/10
Enhancing Product team autonomy with Userpilot
“As a Product Manager, Userpilot has significantly enhanced my autonomy in configuring surveys, NPS measurements, user flows, and banners without relying on development resources. Userpilot intuitive interface and no-code builder facilitate quick setup and deployment of in-app experiences, allowing for rapid iteration and optimization. Additionally, the seamless integration with our development environment has streamlined our processes, enabling efficient implementation of user engagement tools.“
10/10