Userpilot Glossary
What is Product-Led Growth?
Product-led growth (PLG) is an approach toward organizational growth that focuses on using the product as the primary driver of growth. A product-led growth strategy allows
What is SaaS Analytics?
SaaS analytics are data points used to track customer behavior across all customer journey stages. It helps SaaS companies understand how users interact, why they might
What is Self Service Support?
Self-serve support is when users are given the resources they need to solve their problems and achieve their goals on their own without having to contact
What is User Behavior Analysis?
User behavior analytics (UBA) is the monitoring, gathering, and analyzing of user actions and data using monitoring systems, allowing you to acquire useful insights into your
What is User Engagement Analysis?
User engagement analysis is the process of studying how your customers interact with your product, allowing you to gain useful insights into their behaviors and motives.
What is User Engagement?
User engagement refers to any interaction your customers have with your brand, product, or website across all touchpoints. It can be anything starting from signing up
What is User Feedback?
User feedback collects your customers’ opinions regarding your product, website, or service. By engaging with them directly, you can gather useful insights, which can then improve