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How to Calculate Customer Attrition Rate for SaaS? [+Tactics to Lower it] cover
self-service support May 29, 2023

How to Calculate Customer Attrition Rate for SaaS? [+Tactics to Lower it]

Emilia Korczynska

Emilia Korczynska

Head of Marketing

12 min read
How to Build Customer Loyalty - Actionable Guide cover
self-service support May 22, 2023

How to Build Customer Loyalty – Actionable Guide

Sophie Grigoryan

Sophie Grigoryan

Content Project Manager

12 min read
How to Build a Knowledge Base: A Step-by-Step Guide for SaaS cover
self-service support April 28, 2023

How to Build a Knowledge Base: A Step-by-Step Guide for SaaS

Emilia Korczynska

Emilia Korczynska

Head of Marketing

14 min read
Customer Education Examples to Ensure User Growth in SaaS cover
self-service support January 14, 2023

Customer Education Examples to Ensure User Growth in SaaS

Sophie Grigoryan

Sophie Grigoryan

Content Project Manager

14 min read
8 Ways to Provide After-Hours Support in SaaS cover
self-service support January 13, 2023

8 Ways to Provide After-Hours Support in SaaS

Userpilot Team

Userpilot Team

8 min read
Best Software Localization Tool For Implementing a Localization Strategy cover
self-service support December 16, 2022

Best Software Localization Tool For Implementing a Localization Strategy

Sophie Grigoryan

Sophie Grigoryan

Content Project Manager

12 min read

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