7 Steps to Launch a Product Update Email (+Templates and Examples for Inspiration)
Learn how to write effective product update emails that drive feature adoption with real examples from top SaaS companies.
Search Results for: customer insights
How Cleeng Used Userpilot to Spot a UI Issue and Save Feature Adoption After a 92% Drop
Cleeng’s UI redesign caused a devastating 92% drop in feature usage. Here’s how they identified the problem and achieved a 75% recovery with Userpilot.
Userpilot vs Intercom: Which is Best for Your SaaS?
At Userpilot, I’ve talked to countless teams comparing us with Intercom, and it’s easy to get caught up in the promise of “better product engagement”. However, what matters is whether the tool fits your workflow. Intercom started in customer support and live chat. They added product tours later as expensive add-ons that require developer setup […]
New Product Announcement Examples in SaaS: Email, In-app & Mobile
Master product marketing strategies with proven product announcement examples & omnichannel tactics. Drive higher adoption rates instantly.
The Old vs. The New: Why Onboarding Wizards Fall Short, and What Works Better Today
Discover why traditional onboarding wizards are failing and learn how modern, contextual UI elements like welcome screens, interactive walkthroughs, and checklists create superior user onboarding experiences.
What is Pendo? A Detailed Overview of Pendo Features, Use Cases, and Pricing
Pendo is a digital adoption platform (DAP). What does it mean? Pendo allows SaaS businesses to track user engagement and in-app behavior to better understand their needs and wants. It also offers surveys and feedback tools and designs in-app onboarding experiences for both customers and staff.