Customer acquisition is a broad term used to define the actions and strategies companies use to attract new customers. This article shows you how to do it, examples to inspire you and metrics to track.
Automated customer service involves using software to assist users automatically without manual human work. What tasks are worth automating these days? Let’s go over what you can do today to automate customer service processes.
Customer acquisition is the process of attracting and converting new customers into paying customers. Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth.
The customer value chain comprises your customer’s needs, how customers use your product, and how you can make it easier for them to use it. A good grasp of the customer value chain is essential to product-led growth. Having a clear idea of how your solution adds value to your customers’ lives is the only way you’ll be able to clearly communicate the core benefits and get your value proposition across.
Are you struggling to retain users for long? The churn prevention strategies discussed in this piece will help. In addition, you’ll also learn how to calculate churn for your SaaS and the three main reasons why SaaS customers stop engaging.
![Proactive Customer Service: What is It and How to Do It [+ Examples] cover](https://userpilot.com/blog/wp-content/uploads/2023/08/proactive-customer-service-what-is-it-and-how-to-do-it_142fa0a43ff1ef31e362b6c5196d7995_2000.png)
Proactive customer service is when a company anticipates and successfully prevents common problems before a user needs to reach out for help. If you want to learn about how to apply and practice a proactive service without spending too much time, keep diving into this article.
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