Search Results for: customer insights

Case Studies March 24, 2026

How Jiminny Connects Analytics with In-App Engagement to Drive Feature Adoption and Renewals

Jiminny is a market intelligence platform that helps sales, customer success, and revenue teams capture, analyze, and act on customer interactions. From call recording and conversation intelligence to CRM enrichment and AI-powered insights, Jiminny gives customer-facing teams a complete view of deal health, team performance, and customer sentiment. ⚙️ Challenges Without clear visibility into adoption […]

Natália Kimličková

Natália Kimličková

Sr. Product Marketing Manager

WalkMe Competitors & Alternatives to Consider in 2026
Competitor: WalkMe June 15, 2026

Top WalkMe Competitors & Alternatives in 2026: Feature & Pricing Comparison

WalkMe is a powerful enterprise digital adoption platform, but that doesn’t mean it’s always the right fit for every team. In my experience, the search for an alternative usually comes down to a few practical questions. Are you trying to train employees on complex internal systems, or onboard users to your own product? Do you […]

Natália Kimličková

Natália Kimličková

Sr. Product Marketing Manager

Case Studies April 28, 2026

How Liv-ex Transformed Product Decisions with User Data and No-Code Tools

Liv-ex is the exchange for fine wine, market data, and insights. The platform grants wine professionals the ability to price, buy, sell, and transact through one point of contact. ⚙️Challenges Lack of data clarity and ways to quickly act on insights forced the product team to rely on guesswork or delay decision-making. Unanswered user needs […]

Natália Kimličková

Natália Kimličková

Sr. Product Marketing Manager

A Quick Guide on Product Engagement Score (PES)
User Engagement February 18, 2026

A Quick Guide on Product Engagement Score (PES)

The Product Engagement Score (PES) tracks what users actually do across their lifecycle, including feature adoption, session frequency, and growth behaviors. This gives you a single metric that predicts retention better than NPS ever could. In this guide, I’ll show you how to calculate PES, why it matters, how to improve your score, and how […]

Natália Kimličková

Natália Kimličková

Sr. Product Marketing Manager

What are Release Notes? Definition, Best Practices & Examples [+ Release Note Template] cover
Product Marketing April 3, 2026

What are Release Notes? Definition, Best Practices & Examples [+ Release Note Template]

If you write release notes that nobody reads, you aren’t just wasting words. You’re wasting the engineering hours spent building those features. You’re letting users churn because they think you aren’t innovating. You’re missing the easiest opportunity to drive feature adoption. Release notes aren’t just documentation; they’re a retention engine. This guide shifts release notes from “compliance” to “growth lever.” You’ll learn to write value-driven updates, distribute them contextually to avoid user annoyance, and drive feature adoption metrics.

Natália Kimličková

Natália Kimličková

Sr. Product Marketing Manager