Monitor Product Usage To Engineer Flawless Customer Experiences
Join 1,000+ companies that are Accelerating Product Growth with Userpilot
Decode the "Why" Behind Usage Data to Secure Long-Term Retentiona
Charts show the churn; context reveals the cure. Combine hard event tracking with native session replays and feedback to uncover the hidden friction points that erode trust, giving you the clarity to fix them for good.
Event autocapture &
no-code event tracking
Eliminate data blindspots without calling engineering
You can’t fix a journey you aren’t tracking. Automatically capture every click, hover, and interaction from Day 1 to build a complete historical record of user behavior. Secure the data safety net that lets you answer retention questions instantly, without waiting weeks for developers to instrument code.
Trend analysis
Spot engagement decay before it becomes churn
Loyalty doesn’t disappear overnight; it fades. Monitor feature usage trends over time to identify specific segments that are losing interest. Catch the subtle downward slopes in engagement early, giving you the lead time to intervene and re-ignite value before the user cancels.
Funnel analysis
Plug the leaks in your revenue funnel
Stop losing users to friction. Visualize the exact steps where users drop off during onboarding or checkout, then use those insights to smooth the path and maximize your conversion rates.
Path analysis
Uncover the “real” journeys users take to success
Your users rarely follow the manual. Visualize the chaotic, non-linear routes they actually take to find value. Discover the hidden shortcuts and unexpected loops your power users have invented, then redesign your UI to guide struggling users down those exact winning paths.
Retention (cohort)
analysis
Prove scientifically which features drive loyalty
Stop guessing what makes them stay. Correlate specific feature usage with long-term retention rates to identify your product’s “sticky” core. Use granular cohort analysis to prove exactly which behaviors turn a trial user into a lifelong customer—and which ones don’t.
Analytics dashboards
Align your entire team on customer health
Banish the spreadsheet chaos. Build a centralized, real-time command center that aggregates your most critical retention signals—from activation rates to NRR. Give every stakeholder a single source of truth to monitor the heartbeat of your customer base.
COMING SOON
Session replay
Witness the struggle that charts can’t show
Quantitative data shows you that they left; replays show you why. Watch high-fidelity recordings of user sessions to see the rage clicks, confusing errors, and hesitation moments that erode trust, then use that visual evidence to prioritize the UX fixes that matter most.
Why Growth Leaders Choose Userpilot to Power Their Retention Strategy
No-code
Use our visual editor to tag features and track KPIs instantly, letting you launch experiments and measure their impact on retention without ever waiting for a developer.
Autocapture events
Automatically capture every click, hover, and input from day one, giving you a complete historical record that lets you analyze trends retroactively—even for events you didn't plan to track.
Actionable Insights
Don't let insights die in a dashboard—trigger automated in-app experiences directly from your usage data to smooth friction points in real-time and secure customer loyalty.
FAQs
3 major ways:
- All-in-one platform: Unlike other Product Analytics platforms, Userpilot is an all-in-one platform that combines product analytics with user onboarding and in-app surveys. This helps you reduce your tech stack, maintenance headaches, and costs.
- Event auto-capture: Your events are captured automatically, without any coding. You don’t need to chase your developers to track events!
- Priced by MAUs, not events: Your invoices are predictable and consistent as it’s easier to predict the number of Monthly Active Users (MAUs) than events. Not just that, our pricing is more affordable than most Product Analytics, especially when you consider the cost of purchasing onboarding and survey tools.
Because it’s far easier to predict the number of monthly active users (MAUs) than events per month. Your invoices remain fairly consistent and you pay less than other tools that charge by events.
Userpilot combines 3 tools: Product Analytics, User Onboarding, and In-app Surveys.
This means you not only track product analytics but also take action with that data, such as by running a survey for dropped-off users in the funnel or creating a better onboarding experience to improve retention.
Trends: Visualize the usage of your features over time
Funnels: Identify and reduce drop-offs within your product
Paths: Track user routes before or after any event
Retention: Track and improve the stickiness of your product
Dashboards: Create dashboards to keep track of key metrics at a glance
Session Replay: Replay a user’s journey within your app
Besides these reports, you also get auto-capture events, which lets you track your events without any code.
All 3 modules are inter-connected:
For example, you can track data with Product Analytics, and then create a survey or in-app experience to improve the metrics.
Or the other way: Create a survey or in-app experience and track its performance with Product Analytics.
Some of the KPIs you can improve are:
- New user Activation
- Feature Adoption
- Retention
- Customer lifetime value
- Trial-to-paid conversion rate
- Net Promoter Score (NPS)
"I would highly recommend this software to anyone who wants to provide their clients or users with the best product tour experience."