Understand User Behavior

The Full Picture of User Behavior, In One Platform

Stop stitching together three tools to see the full picture. Analytics, session replay and user feedback, in one place. Powered by AI analysis.

Userpilot analytics, session replay and user feedback preview

Join 1,200 Companies Accelerating
Product Growth with Userpilot.

Why Userpilot

Get the visibility, context and tools you're missing today

Self-Serve

Get visibility into every user action

Find exactly where users drop off, and why, before it shows up as churn.

AI-Built

Troubleshoot without the guesswork

Recreate the exact steps behind any bug report or support ticket, session by session.

No Dev Tickets

Replace multiple tools with one

Stop stitching together separate analytics, replay and survey tools just to see the full picture.

AI Intelligence

Meet Lia, your Userpilot AI Agent, connecting all your data points

Ask Lia anything about your users. She provides in-depth analysis, data correlations, and surfaces what to do next.

  • Connects the data: analytics, session replay and surveys, unified.
  • Finds the correlations and frictions: automatically, no manual digging.
  • Builds the fix in-app: Tooltips, flows, emails - drafted and ready to ship.
One Platform, One Source of Truth

Combine qualitative and quantitative insights for a 360° view of user behavior

Userpilot product analytics
Multi-Channel Engagement

User insigths you can act on, on every channel

Turn every insight into an in-app guide, push notification, or email nudge. Orchestrate user engagement across every channel, based on real-time behavior.

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Userpilot user insights
What Teams Say

Don't take our word for it

★★★★★

Best analytics tool I have ever worked with

"It is the most useful analytics tool I have ever seen in software industry. It has many good features like survey forms, onboarding tools, funnels, integrations etc. and also it is very easy to use as it is beginner friendly."

A
Anandkumar P. Information Technology and Services Company
★★★★★

Userpilot helps us uncover growth patterns

"Userpilot helps us learn where to focus and understand what our users are doing. The most important thing is to track user behavior as they interact with our product, and link that back to upgrading from free to paid, and to retention, so that we can identify the patterns exhibited by our most valuable customers v. our least."

S
Sue M. FeedXL Horse Nutrition Calculator
★★★★★

Gaining User Insights & Saving Thousands in Dev Work

"Analytics data has allowed me to understand user flows without spending a lot of time interviewing users—saving us around $2K thanks to in-app notifications. Without relying on developers, we've likely saved another $2K in dev work."

F
Fred Haselton Business Analyst, Liv-ex
Userpilot G2 ratings and badges
FAQ

Common questions

Does session replay record every session, or just a sample?

Userpilot records every session, not a sample — up to your plan's limit. Every plan includes 5,000 free session recordings a month, and you can purchase additional sessions or an unlimited session recording add-on if you need more.

Can I control which users get recorded, so I don't burn through my quota on users I don't care about?

Yes, you can include or exclude specific segments (like free-plan or inactive users) from session replay, so your quota goes toward the users you actually want visibility into.

Can I track what a user does after they leave the app, like clicking through to an external booking page?

Userpilot can't track behavior on pages outside your app directly, but you can pass data back via URL parameters, webhooks, or integrations, so an external action (like a completed booking) can still be tied back to the original session.

Can segments be based on behavior, like which features someone has used, not just static traits?

Yes. Segments can be built on behavioral signals (feature usage, in-app actions, engagement level) as well as standard attributes like plan, role, or company size.

Do segments update automatically as user behavior changes, or do I have to rebuild them manually?

Segments update dynamically — as a user's behavior changes, they move in and out of segments automatically, with no manual CSV exports or re-tagging.

How is this different from tools like Mixpanel, Amplitude, Pendo, Hotjar, or LogRocket? Do I still need those?

Userpilot replaces standalone session replay and survey tools outright, since analytics, replay and feedback live in one platform. For very large-scale, event-level analytics, some teams keep a dedicated tool alongside Userpilot, but most teams asking this question are trying to consolidate, and that's the use case Userpilot is built for.

How many events can I track, and does that include events from dev/staging environments?

Event tracking is unlimited. Userpilot pricing is based on Monthly Active Users (MAUs), not event volume.

Is behavioral data, especially session replay, handled in a privacy-compliant way?

Yes! Userpilot supports PII masking and redaction for session replay and is SOC 2 and GDPR compliant.

Understand every user signal.

Join 1,200+ companies onboarding new users faster with Userpilot.

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Userpilot user insights in action

Brandkit

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Company description

Userpilot is a product growth and analytics platform that helps SaaS teams turn user insights into better product experiences. Product, growth, and customer success teams use Userpilot to understand user behavior, onboard new users, drive feature adoption, collect feedback, and reduce churn, all without code. More than 1,200 companies use Userpilot to accelerate product growth.