WORKFLOWS
Orchestrate Multi-Channel User Engagement from one Place
Design, automate, and optimize in-app and email touchpoints from a single workflow canvas.
Get a demo with one of our product specialists today
Join 1,000+ Companies Accelerating Product Growth With Userpilot.
Build lifecycle user journeys with complete control
In-app, email, and surveys working from the same flow
Map your entire user journey on one canvas. Every modal, email, and feedback step connected.
The right message, for the right user, at the right time
Branch flows based on user behavior, attributes, or timing
Show different paths based on what users do, who they are, or where they are in their journey.
Full visibility into every user drop-off before it costs you
Step-by-step journey analytics, built in
Track enrollment, engagement, and completion at every step. See where users exit and which paths perform best.
100% increase in user activation
Userpilot enabled us to create personalized onboarding experiences without burdening our development team, leading to a 100% increase in user activation.
Sierra Szkrybalo
Partnerships and Customer Success Associate
The ultimate user onboarding platform
We did great things in Intercom, but not as great as Userpilot in terms of the onboarding process. Regarding the in-app communications, I would say the impact is incredible.
María Ignacia Videla
Head of Communication and Content
The complete user lifecycle journey toolkit
Visual Workflow Builder
Design multi-step journeys on an intuitive canvas. Visualize every path, dependency, and branch at a glance.
Content Triggering
Trigger flows, banners, spotlights, checklists, emails, and surveys. Connect existing content or build new.
Branching Logic
True/false splits based on events, properties, NPS, segments, page visits, and content engagement.
Time-Based Controls
Delays from minutes to weeks, session-based waits, or exact date/time triggers.
Data Actions
Update user/company properties and fire custom events as users hit milestones, tracking lifecycle stage in real time.
Workflow Analytics
Enrollment, drop-off, completion, goal achievement, and average time to completion — at every step.
FAQ
You can trigger any Userpilot content (flows, banners, spotlights, checklists, surveys, and emails) either by connecting existing content or creating new pieces directly inside the workflow builder.
Workflows supports true/false branching based on almost any condition: previous step completion, user or company properties, events, segments, page visits, content engagement, and survey/NPS responses. Each branch becomes its own path in the journey.
Yes. You can set relative delays (minutes, hours, days, weeks, or sessions) or absolute delays triggered at a specific date and time — perfect for structured onboarding sequences, product launches, or renewal campaigns.
No. The visual builder is designed for product managers, marketers, and CS teams. With Userpilot’s autocapture and existing audience settings, you can launch behavior-based workflows without any engineering tickets.
Workflows is available on Growth and Enterprise plans.
Yes. Workflow analytics show how many users entered, engaged with, and completed the workflow, plus goal achievement rates and average time to completion. You can also drill into individual content pieces within a workflow for deeper analysis.
