Based on 968+ reviews on G2
Switch from Pendo to Userpilot.
Fewer headaches, more savings.
Feeling trapped by Pendo's high costs, data delays, and frustrating limitations? Get robust features, a better user experience, and support for less. Free migration included.
Pendo was complicated to setup and maintain. Userpilot is easier to configure and to work with. I’m getting much more value.
More enterprise companies are
moving away from Pendo to Userpilot every day.
All the features without the paywalls
Everything you need to drive product growth - in one transparent plan.
Complete Pendo Replacement — No Paywalls
Every feature you need in one simple, transparent plan. NPS, resource centers, integrations — all included.
Ease of Use & Team Empowerment
A platform your whole team can use — no developers required. Ranked #1 for Ease of Use on G2.
Real Partnership & Genuine Expertise
Fast, strategic support that acts as a true partner - without the extra "pro-support" contract.
Transparent Pricing & Superior ROI
Ex-Pendo clients report 40–50% cost savings annually. No surprises, no hidden fees.
Effortless migration. We do the heavy lifting - free of charge.
A dedicated specialist for former Pendo customers will:
- ✓Import all your historical events & analytics data.
- ✓Recreate all of your Pendo content (guides, surveys…) 1:1.
- ✓Onboard your team so they're confident and ready from day one.
Stuck in a contract with
?
Create a free account & schedule a demo by end of Q1 and get:
- 50% off your current Pendo contract price or renewal rate
- Free and FULL access to Userpilot until your Pendo contract expires
- White-glove migration at no extra cost
What we're hearing from Pendo users
Product teams tell us they're ready for a change. Here's what's driving the switch.
"Our renewal quote was shocking: a massive price jump combined with a hard push for a long-term deal."
With Pendo
Face aggressive, multi-year contract pressure and opaque pricing that balloons to $30k, $50k, or even more.
With Userpilot
Experience a true partnership with transparent pricing and flexible contracts. Our plans are public, predictable, and don't require aggressive, multi-year lock-ins. No shocking renewal bills, ever.
"We discovered essentials we actually needed, like a resource center, NPS and integrations, were expensive pay-walled add-ons."
With Pendo
Pay more for essential features like Resource Centers, NPS, and key integrations. While the platform is robust, its full potential is ultimately out of reach for most customers.
With Userpilot
Get powerful, enterprise-grade tools: like NPS, Resource Centers, and key integrations, without the enterprise price tag. No hidden fees, no paywalls — just everything your teams need to drive growth already included.
"Everything in Pendo felt like a fight. The platform is so complex that simple tasks would pull my team away from their real work."
With Pendo
Rely on developers to accomplish simple tasks. The platform is notoriously complex and difficult to use, especially for non-technical teams.
With Userpilot
Enjoy the simplicity, reliability, and speed Userpilot offers. Turn ideas into live guides and insights in minutes. Powerful software doesn't have to be complicated. Ranked #1 for Ease of Use on G2.
"I can't trigger guides by user type or how many clicks. The targeting is just too basic, I'm constantly having to search for clumsy workarounds."
With Pendo
Be constrained by rigid targeting rules. You can't trigger guides based on real-time event attributes or behavior. Plus, you're restricted to just five nested segments — often requiring developer workarounds.
With Userpilot
Experience real-time targeting that just works. Trigger flows instantly based on any user or event attribute, with frequency filters and unlimited segment nesting — no code, no workarounds.
"The whole system feels delayed. I'm making decisions on data that's an hour old, and my guides won't even fire without a page refresh. That is not real-time engagement."
With Pendo
Rely on data that is not always truly real-time. Analytics and segments often lag by over an hour. For a guide to appear, the visitor must refresh the page — making truly in-the-moment guidance impossible.
With Userpilot
Respond in real-time and take immediate action. The moment a user becomes eligible for a guide, it appears — no page refresh required. Analytics, segments, and guide edits all update instantly.
"Slow responses, limited hours, and paywalled priority service. It's a nightmare when you have an urgent issue."
With Pendo
Pay for and wait for support limited to US business hours. Critical services like priority troubleshooting and dedicated technical help are locked behind expensive add-ons.
With Userpilot
Get universal access to fast support during global business hours — every customer, even on a free trial. Priority troubleshooting is included with Growth and Enterprise plans. No expensive "support package" required.
What's life like after Pendo?
The data is in, and the ex-Pendo customers have spoken.
