RESOURCE CENTER
Empower users with on-demand self-serve support
Provide your users with an interactive, self-serve support experience. Make your video tutorials, guides, and latest updates available on demand 24/7 within an intuitive Resource Hub.
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Join 1,000+ companies that are Accelerating Product Growth with Userpilot
Offer 24/7 in-app self-serve support
Don’t let your users wait for your support agent’s answers. Enable users to search your product tutorials, walkthroughs, and help articles directly in the app.
Cut support ticket volume and tool costs
Reduce your reliance on external support channels and your support ticket volume. Offload your support and customer success team, reducing both human and tool stack costs.
Share real-time product updates
Keep users informed with instant news, announcements, and feature updates to ensure they’re always in the loop.
Onboard users faster with actionable checklists
Enhance your Resource Center with tailored checklists to guide users through essential tasks and milestones, helping them reach key activation and success moments.
Key features
Fully customizable
Include videos, checklists, surveys, knowledge base articles, and more.
Integrated search functionality
Allow users to search external help docs directly.
Detailed performance analytics
Track engagement with the Resource Center with analytics dashboards.
Real-time personalization
Show specific content based on user segments and actions.
One-click localization
Translate the Resource Center into 32+ languages with a single click.
On-brand
Match the Resource Center with your branding – no CSS required.
Security Standards at Userpilot
As a vendor that processes millions of data points on a daily basis, we take our customers and their users’ data very seriously.
Our data is fully encrypted, managed, and stored by SOC-compliant vendors such as Amazon AWS and Google Cloud.
- SOC 2 Type II
- GDPR
- HIPAA