Terms & Conditions

Userpilot Customer Advocacy Program Terms & Conditions

1. Eligibility
   • The program is open to all existing Userpilot customers, partners, and professionals aged 18 or older who have achieved measurable results with the product.
   • Each customer may submit one post per approval cycle.
   • Userpilot reserves the right to approve or decline any submission at its discretion.
2. Reward
   • A $100 Amazon gift card reward will be paid for each LinkedIn post that meets all program requirements and is approved by Userpilot.
   • Rewards are processed after post approval and confirmation of the LinkedIn sponsorship request.
3. Accepted Post Formats
   • Text-only, single image/screenshot, or video.
4. Content Requirements

   To qualify, your LinkedIn post must:

   • Be published on LinkedIn.
   • Be 1,000–1,500 characters long.
   • Be written in the first person.
   • Describe your real experience using Userpilot.
   • Mention specific outcomes you achieved.
   • Accept a sponsorship request from Userpilot.
   • Include a link to one of the following:
     Homepage,
     Demo booking,
     Trial signup,
     or a relevant product/solutions page.
5. Qualifying Outcomes
   • Posts should reference concrete, experience-based results.
   • The stronger and more specific the outcome, the better your chances of approval.
   • Examples:
     • Improved trial-to-paid conversion
     • Stronger feature adoption rates
     • Faster product launches
     • Better activation or retention
     • Engineering time saved
     • Clearer visibility into user behavior
     • Improved coordination across product, marketing, and customer success
6. Sponsorship Requirement
   • Approved participants must accept a LinkedIn sponsorship request from Userpilot via LinkedIn or email.
   • You remain the author of the post. Userpilot does not edit or alter it.
7. Post Structure Best Practices
   • Strong posts follow this structure:
     • Hook with a specific frustration or mistake
     • Describe the broken process (what you did before and why it failed)
     • Reframe the real problem
     • Share a simple framework (e.g., analyze → prioritize → launch)
     • Mention Userpilot naturally (avoid feature lists)
     • Close with a soft CTA and a relevant Userpilot link
   • Examples:
     Product Marketing Manager,
     Product Manager,
     Product Designer,
     Customer Success,
     UX
8. What to Avoid
   • Long feature lists
   • Broad claims without proof
   • Overly polished brand language
   • Posts that feel like advertisements
9. Payment
   • Payment of $100 Amazon gift card gift card will be issued after the post is approved, published, and the sponsorship request is accepted.
   • Participants are responsible for any applicable taxes on rewards received.
10. Program Changes
    • Userpilot reserves the right to modify, suspend, or terminate the advocacy program at any time with reasonable notice.
11. Contact
    • Questions? Email [email protected].