Terms and Conditions Customer Advocacy Program

Terms & Conditions

Userpilot Customer Advocacy Program Terms & Conditions

  1. Eligibility
    • The program is open to all existing Userpilot customers, partners, and professionals aged 18 or older who have achieved measurable results with the product.
    • Each customer may submit one post per approval cycle.
    • Userpilot reserves the right to approve or decline any submission at its discretion.
  2. Reward
    • A $100 Amazon gift card reward will be paid for each LinkedIn post that meets all program requirements and is approved by Userpilot.
    • Rewards are processed after post approval and confirmation of the LinkedIn sponsorship request.
  3. Accepted Post Formats
    • Text-only, single image/screenshot, or video.
  4. Content Requirements

    To qualify, your LinkedIn post must:

    • Be published on LinkedIn.
    • Be 1,000–1,500 characters long.
    • Be written in the first person.
    • Describe your real experience using Userpilot.
    • Mention specific outcomes you achieved.
    • Accept a sponsorship request from Userpilot.
    • Include a link to one of the following:
      Homepage,
      Demo booking,
      Trial signup,
      or a relevant product/solutions page.
  5. Qualifying Outcomes
    • Posts should reference concrete, experience-based results.
    • The stronger and more specific the outcome, the better your chances of approval.
    • Examples:
      • Improved trial-to-paid conversion
      • Stronger feature adoption rates
      • Faster product launches
      • Better activation or retention
      • Engineering time saved
      • Clearer visibility into user behavior
      • Improved coordination across product, marketing, and customer success
  6. Sponsorship Requirement
    • Approved participants must accept a LinkedIn sponsorship request from Userpilot via LinkedIn or email.
    • You remain the author of the post. Userpilot does not edit or alter it.
  7. Post Structure Best Practices
    • Strong posts follow this structure:
      • Hook with a specific frustration or mistake
      • Describe the broken process (what you did before and why it failed)
      • Reframe the real problem
      • Share a simple framework (e.g., analyze → prioritize → launch)
      • Mention Userpilot naturally (avoid feature lists)
      • Close with a soft CTA and a relevant Userpilot link
    • Examples:
      Product Marketing Manager,
      Product Manager,
      Product Designer,
      Customer Success,
      UX
  8. What to Avoid
    • Long feature lists
    • Broad claims without proof
    • Overly polished brand language
    • Posts that feel like advertisements
  9. Payment
    • Payment of $100 Amazon gift card gift card will be issued after the post is approved, published, and the sponsorship request is accepted.
    • Participants are responsible for any applicable taxes on rewards received.
  10. Program Changes
    • Userpilot reserves the right to modify, suspend, or terminate the advocacy program at any time with reasonable notice.
  11. Contact