Terms & Conditions

Userpilot Referral Program Terms & Conditions

1. Eligibility
   • The referral program is open to all existing Userpilot customers, partners and other professionals aged 18 or older.
   • Self-referrals or referrals from within the same organization are not eligible, unless the organization purchases a new Userpilot license as a result of the referral.
2. Reward
   • A $500 USD reward will be paid for each referral that becomes a qualified opportunity, as defined by Userpilot’s sales criteria.
   • Rewards are processed within 30 working days after the qualifying meeting has taken place and the opportunity is confirmed as qualified.
   • The reward will be processed in the form of a pre-paid gift card.
3. How to Refer
   • Submit your referral via the official referral form on the Userpilot website or in-app: https://userpilot.com/referral/
   • Include accurate contact information for the referred person or company.
   • By submitting the the referred person’s or company’s details you agree that you have gotten the explicit permission from them to do so.
   • A qualified referral means a referred company that becomes a qualified opportunity, as determined by Userpilot based on its internal qualification criteria. Userpilot reserves the right to determine whether a referral qualifies for the referral reward.
4. Limitations
   • There is no limit to the number of referrals you can make.
   • Referrals already in contact with Userpilot (a pre-opp (demo), active/past trial, former customer/closed lost opportunity or existing qualified opportunity) are not eligible.
5. Payment
   • Payments will be made in the form of a redeemable gift card.
   • Referrers are responsible for any applicable taxes.
6. Program Changes
   • Userpilot reserves the right to modify, suspend, or terminate the referral program at any time without prior notice.
7. Contact
   • For questions, please contact [email protected]