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Search Results for: customer insights

Fake door testing.
A/B Testing & Experimentation June 25, 2026

Is Fake Door Testing Still Worth Doing in The Vibe-Coding Era?

In this guide, we’ll break down how fake door testing can help you make smarter decisions, reduce risk, and ensure that the features you develop are truly aligned with your customers’ needs. The article will give you an understanding of how fake door tests work, how to design them, and what to watch out for to avoid turning your users against you.

Abrar Abutouq

Abrar Abutouq

Product Manager

Pendo vs Whatfix: Which One Should You Buy?
Competitor: Pendo June 25, 2026

Pendo vs Whatfix: Which One Should You Buy?

If you’re on a hunt for a digital adoption solution, the two industry heavyweights, Pendo and Whatfix, are likely already on your radar. Both offer powerful onboarding and engagement tools for large teams, but they come with their own set of frustrations. So, Pendo vs Whatfix, which offers the sweet spot for you?

Natália Kimličková

Natália Kimličková

Sr. Product Marketing Manager

In-app feedback
Surveys & Feedback June 25, 2026

My 5-Step In-App Feedback Process for Building Frictionless Products

In the ultra-competitive world of SaaS where data is everything, collecting and utilizing in-app feedback is the fastest way to close the gap between what you’re building and how your customers are interacting with it. Where do you begin, though? And, what in-app feedback tools are available for you? This article examines all of these questions in detail.

Lisa Ballantyne

Lisa Ballantyne

UX Researcher

How to Navigate App Conversion Optimization in the Vibe-Coding Era
Conversion & Monetization June 25, 2026

How to Navigate App Conversion Optimization in the Vibe-Coding Era

App conversion optimization: Learn to boost your app’s conversion rates using short and long-term strategies. Drive sustainable growth & user loyalty today.

Abrar Abutouq

Abrar Abutouq

Product Manager

Pendo Analytics Review: What You Get for $50K+ Per Year
Competitor: Pendo June 24, 2026

Pendo Analytics Review: What You Get for $50K+ Per Year

Many SaaS businesses rate Pendo Analytics among the best in the industry. The question is: do the analytics features offered by Pendo live up to the hype?

Kevin O'Sullivan

Kevin O'Sullivan

Head of Product Design

15 Best Help Center Designs for SaaS in the AI Era
UX & Design June 23, 2026

15 Best Help Center Designs for SaaS in the AI Era

Discover 15 SaaS help center designs that promote user-friendly, self-service support. Learn how to build your own to boost satisfaction and reduce tickets.

James Mitchinson

James Mitchinson

Head of Customer Success

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