Customer Success Stories
How Jiminny Connects Analytics with In-App Engagement to Drive Feature Adoption and Renewals
Company size
Industry
Use case
Feature
Jiminny's Results
Jiminny adopted Userpilot as a unified platform for product analytics and in-app engagement, building a repeatable process to drive feature adoption. By connecting no-code event tracking with targeted in-app flows, Jiminny achieved measurable adoption impact, supported 79% renewal rates through custom onboarding flows, and eliminated developer dependency for tracking and engagement.
Increase in user activation and product adoption
79%
Renewal rate for users with custom onboarding flows
Eliminated developer dependency for event tracking
How Jiminny Achieved These Results with Userpilot
Trends Analytics and Custom Dashboards
The team relies on trend analytics reports and custom dashboards to monitor adoption after every launch. They track both total usage and individual user activity to distinguish genuine adoption from power-user skew. If a feature isn't gaining traction, they respond with follow-up nudges to re-engage users.
Segmented In-App Engagement
Every medium-to-large feature release is accompanied by an in-app announcement segmented by user role and subscription tier. Single-action tooltips and modals drive immediate adoption spikes. High-tier users also see custom flows prepared no-code by their CSMs.
No-Code Event Tracking
Jiminny product team sets up event tracking themselves using visual labeler, eliminating the need for engineering involvement. This removed bottlenecks, enabled instant tracking post-releases, and freed developers to focus on building the product.
How Jiminny Connects Analytics with In-App Engagement to Drive Feature Adoption and Renewals
“Userpilot has helped my team and me a lot in our daily, monthly, and quarterly activities. We can see how our work impacts our customers, but also ensure that we make informed decisions about where to go next and what needs improvement.”
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Loved By Product Teams Everywhere
From startups to enterprises, companies rely on Userpilot to create seamless user journeys and maximize impact.
Learn MoreReally like Userpilot. It is helping us drive feature adoption and it is very intuitive to use.
“What I love most about Userpilot is its no-code builder that lets our team create engaging onboarding flows and in-app messages without bothering our developers. The segmentation tools allow us to target specific user groups with pinpoint accuracy.“
9/10
A Powerful and Intuitive Tool for Driving Product Adoption
“Userpilot makes it incredibly easy to create in-app experiences that guide users seamlessly through our platform. The no-code editor is intuitive, so our team can quickly build and test onboarding flows, tooltips, and feature announcements without relying on engineering. The level of customization is great, and the ability to segment users based on behavior helps us deliver the right message at the right time.“
10/10
Incredibly easy, very informative and great customer service"
“My experience with user was greatly positive and it has significantly improved onboarding process and guidance for users through the product that we have.I can only highlight the variety of UI elements which help to create interactive workflows, and the function of previewing product tours in real live.”
10/10
Enhancing Product team autonomy with Userpilot
“As a Product Manager, Userpilot has significantly enhanced my autonomy in configuring surveys, NPS measurements, user flows, and banners without relying on development resources. Userpilot intuitive interface and no-code builder facilitate quick setup and deployment of in-app experiences, allowing for rapid iteration and optimization. Additionally, the seamless integration with our development environment has streamlined our processes, enabling efficient implementation of user engagement tools.“
10/10