USERPILOT FOR CUSTOMER SUCCESS AND SUPPORT
Onboard, Retain, and Upsell Customers
Onboard users and promote features with in-app guides. Track churn, NPS, and customer satisfaction metrics — all in one place, no coding required.
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Join 1,000+ Companies Accelerating Product Growth With Userpilot.
Delight new customers with better onboarding
Help new customers quickly discover value with a personalized onboarding experience — no coding or CSS required!
Reduce 1:1 onboarding calls by guiding users at scale.
Reduce churn by identifying at-risk customers
Understand why users churn with easy-to-use analytics, NPS, CSAT, and no-code In-app Surveys.
Quickly identify at-risk customers and address their issues with personalized In-app Guides.
Identify upsell opportunities
Reduce support tickets with self-serve support
Help users find answers quickly with the Resource Center. Add modules like FAQs, videos, and how-to articles, and let users search your knowledge base directly from your product.
Track and improve customer satisfaction
Why CSMs love Userpilot?
No-code
DIY platform so you aren’t blocked by engineering
All-in-one Platform
Use a single platform for analytics, in-app guidance, surveys, session recording & more!
Actionable Insights
Don’t collect insights in silos. Build in-app guides with your data
"I would highly recommend this software to anyone who wants to provide their clients or users with the best product tour experience."
Take Your Product Experience
to the Next Level
How GrowthMentor drastically reduced their support tickets
“Userpilot helped GrowthMentor reduce support tickets by 83%”. If you’re wanting to tackle that mountain of tickets for yourself, then get started with Userpilot and automate your onboarding process today.
Security standards at Userpilot
As a vendor that processes millions of data points on a daily basis, we take our customers and their users’ data very seriously.
Our data is fully encrypted, managed, and stored by SOC-compliant vendors such as Amazon AWS and Google Cloud.
- SOC 2 Type II
- GDPR
- HIPAA