CHURN PREVENTION
Proactively Reduce Customer Churn
Identify reasons for churn with Product Analytics and in-app Surveys, and use these insights to guide your users and improve retention.
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Reduce new user drop-offs with better onboarding
Retain more users with timely, personalized onboarding. Create In-app Guides, Checklists, Tooltips, and Banners with a visual editor – no coding or CSS required!
Measure and improve retention with Cohort Analysis
Use Retention and Cohort Analysis to identify groups of users with the highest and lowest retention rates and understand churn factors.
Track key retention metrics with Analytics Dashboards
Prevent user churn with Surveys
Create 30+ in-app surveys, such as NPS, CSAT, and CES, to get qualitative insights.
Reach out to users to find out how they use your product or run exit surveys to identify and fix areas of friction.
Identify user paths that lead to higher retention
Use Path Analysis to understand how users discover core features that drive retention. Visualize the paths of users that dropped off and remove bottlenecks.
"I would highly recommend this software to anyone who wants to provide their clients or users with the best product tour experience."
Take Your Product Experience
to the Next Level
Kontentino improved new user activation rate by 10% in 1 month
“Userpilot helped Kontentino improve their first and second run user experience. Kontentino saw a 10% increase in user activation as well as improvements in 1-week retention.”
Security standards at Userpilot
As a vendor that processes millions of data points on a daily basis, we take our customers and their users’ data very seriously.
Our data is fully encrypted, managed, and stored by SOC-compliant vendors such as Amazon AWS and Google Cloud.
- SOC 2 Type II
- GDPR
- HIPAA