What is SaaS Analytics?
SaaS analytics are data points used to track customer behavior across all customer journey stages. It helps SaaS companies understand how users interact, why they might
Author: teo.dev
What are User Guides?
User guides are in-app resources that help customers get acquainted with the product or its features and assists them throughout their journey. They can include
What is User Engagement?
User engagement refers to any interaction your customers have with your brand, product, or website across all touchpoints. It can be anything starting from signing up
What is Self Service Support?
Self-serve support is when users are given the resources they need to solve their problems and achieve their goals on their own without having to contact