Tag: user onboarding tools

Product Management \ User Onboarding
Top 10 SaaS Customer Onboarding Software Solutions
April 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. It’s a little awkward and a lot more effort on your part to try and have a good time. A majority of consumers experience that same lack of introduction during SaaS onboarding. That’s why KBCM reports that nearly 20% of SaaS companies have an average contract length of less than one...

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Product Experience
8 Best SaaS Onboarding Tools in 2021
April 28, 2021

We hate to admit it, but there isn’t one product that is going to increase your conversion rate and reduce your churn magically. Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! Moment.” Just look at Bonjoro that recently released a case study about how they increased their trial to paid conversion rate by 32.7%. They needed a combination of their own product for personalized...

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Product Experience
11 Product Marketing Tools Every SaaS Company Should Try
March 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing tools that can add real value to your business do exist, but finding the right software in such a noisy environment can be challenging. So - to give you a quantum of solace - we’ve curated a list of...

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User Onboarding
7 User Onboarding Best Practices for 2021 + Bonus Tips
March 15, 2021

I’m going to start this user onboarding best practices article with a strong statement: User onboarding is the difference between a successful SaaS company and a failing one. Yeah I know. Shocking, right? But bear with me. This year has seen some huge growth when it comes to user onboarding. SaaS companies are finally waking up to the idea that successful onboarding for their users is critical to success. Good onboarding doesn’t...

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User Onboarding
The 5 Best Product Walkthrough Tools of 2021
January 22, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. They’ll be out of date! Product walkthroughs are a bit of a specialty for us here at Userpilot, so we’ve collected together our five favorite tools for 2021 and put them to the test. TLDR? Check out our selection right...

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User Onboarding
Build Vs Buy: What is Best for User Onboarding? The Numbers Are Out!
June 11, 2020

As a SaaS company, you have probably been at this cross-roads a few times. You need to implement new software to get a certain job done and you are wondering: Should we buy a third-party tool, or build our own custom solution from scratch? We hear this question especially often when it comes to user onboarding. Well, the truth is: there is no one ‘correct’ answer. Both the "build" and "buy" approaches have their pros and...

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User Onboarding
The Best Customer Onboarding Software for your SaaS
May 14, 2020

Onboarding your customers successfully is tricky, right? I mean, there are so many different things that can go wrong, so many parts of the user journey where they can drop off and disappear. That's why choosing the best customer onboarding software is a big decision. Choose the wrong tools and your onboarding won't work. Your customers won't see any value from your product. Ultimately, they'll start looking elsewhere. So, in a way, choosing the...

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User Onboarding
30 User Onboarding Tools to Crush Product Growth Goals - Free & Paid
March 14, 2019

You only have five minutes. Five minutes for users to say "oh, I get it" when they see your software. According to TechCrunch, if your users don't understand your software during the user onboarding process, 77% of them won't come back. There are plenty of ways of getting your customers' attention and to create the "aha moment" in five minutes. We've compiled the best user onboarding tools to help you do just that. We are proudly introducing you to...

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